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CXG

Advises luxury brands on retail customer experience

Freelance Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
ContractMikonos, GreeceNo salary listed

About the Job

Requirements

  • Must have a valid driving license.
  • Must have strong attention to detail and observational skills.
  • Must be able to provide objective and structured feedback.
  • Must be reliable and punctual in completing assignments and reports.
  • Must be comfortable interacting in a retail environment.

Responsibilities

  • Select assignments based on availability and location.
  • Visit assigned locations and evaluate the full customer experience.
  • Observe details such as service quality, environment, and customer interactions.
  • Assess physical and digital touchpoints, including follow-up communication.
  • Submit clear, structured, and objective feedback through short online questionnaires.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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