Loan Agency Operations Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

Loan Agency Operations Analyst

U.S. Bank Global Corporate Trust Services is one of the largest providers of corporate trust services in the world. Our clients look to us for trustee, agency, escrow, document custody and money market issuing services via our 48 domestic offices and three international offices.

The Loan Agency business in London manages a portfolio of 300+ deals and a wide variety of facilities including jumbo leveraged, syndicated, commercial real estate, project finance and direct lending style loans - where US Bank act as the facility agent and security agent on the transactions.

Key Responsibilities:

• Act as a point of contact for Lenders and Borrowers.
• Processing drawdowns, rollovers, rate fixing, transfers, interest and principal payments for a varied portfolio of deals included leverage finance, real estate, club deals and others.
• Process Waterfall transactions.
• Liaise with Relationship Managers in the review and negotiation of draft loan documentation from an operational perspective where the company is named as Facility Agent and Security Agent.
• Manage the funding process for new transactions, ensure system set-up and new deal checks are completed.
• Manage the workflow for secondary market transfers, including signing transfer certificates, collecting transfer fees, updating loan systems.
• Work with the analytics team to build out waterfall calculations for Credit Real Estate and Index Lined transactions, and other bespoke agreements.
• Review waivers and amendments from an operational perspective and update systems as necessary.
• Attend meetings with Relationship Managers to ensure understanding of the responsibilities of the Agent for individual transactions.
• Manage receipt and distribution of any financial information for allocated portfolio.
• Prepare deal summary document for each transaction highlighting deal specific nuances.
• Provide relevant data to maintain an accurate record of all transactions in the system database.
• Communication with Borrower, Lenders and other relevant parties in day-to-day issues / queries.
• Liaise with systems vendors to resolve issues.
• Prepare / check outgoing payments.
• Managing external bank account set up, online access and administration rights in respect of required Borrower accounts.
• Work with internal teams, collaborating with managers and project teams to streamline process and provide continuous improvements.

Experience & Key Skills:

• Extensive experience working in a Loan Agency function or 3rd Party Agent.
• Preferably knowledge of the Facility Agent / Security Agent function in LA.
• Proven documentation review skills and ability to deal with complex refinancing.
• Ability to manage own workflow and to cope with complex transactions.
• Excellent communication, time management and client service skills.
• Ability to multi-task and manage multiple demands whilst maintaining attention to detail.
• Strong excel skills.

Location expectations 

This role requires working from a U.S. Bank location three (3) or more days per week.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.