Delivery Excellence Manager

About Valiantys

Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working.

With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams.

For more information, visit AI-Powered Solutions with Expert IT Consulting at Valiantys .

Job Summary

As our new Delivery Excellence Manager, you will play a key role in driving the consistency, quality, and performance of delivery practices across the EMEA region.

You will contribute to achieving business objectives by ensuring high-quality outcomes, effective collaboration, and continuous improvement across delivery processes, reporting standards, and governance frameworks.

Purpose & Responsibilities

Delivery Standards & Governance

• Define and maintain delivery standards, frameworks, and tools (PMRQ)
• Ensure consistent adoption across Business Units and alignment with other regions
• Act as the regional reference for governance and delivery standards

Reporting & Operational Visibility

• Define reporting standards to ensure reliable and consistent project data
• Analyze trends to identify risks, gaps, and improvement opportunities
• Provide Delivery Directors with visibility on performance, compliance, and risks

Continuous Improvement & Transformation

• Identify and prioritize improvement initiatives across delivery practices
• Coordinate implementation of improvements across teams
• Leverage client feedback and data to drive continuous improvement

Cross-Functional Alignment

• Ensure alignment between Delivery, Sales, and Pursuit Management
• Support consistency across the end-to-end client engagement lifecycle
• Align delivery practices with broader business processes

Delivery Enablement & Accreditation

• Contribute to defining delivery standards and competency frameworks
• Support alignment of career paths and skill expectations across practices
• Ensure compliance with partner accreditation requirements (e.g. Atlassian)

Team Management

• Lead and develop your team, fostering a high-performance culture
• Set goals, monitor performance, and provide regular feedback
• Support recruitment, onboarding, and team planning

Your Team & Partners

You will report to the Head of Delivery EMEA

You will work closely with cross-functional teams, including:

• Delivery Directors
• Practice Directors
• Sales and Pursuit Management teams
• People & Culture and Finance teams

You will manage a team including Delivery Excellence Analyst(s) and collaborate closely with delivery and consulting teams across the region.

What We Are Looking For

We are looking for someone who:

• Brings strong experience in delivery management, governance, or consulting environments
• Demonstrates strong communication and stakeholder management skills
• Is structured, analytical, and driven by performance and quality
• Thrives in a fast-paced, international environment
• Is proactive, adaptable, and collaborative

Additionally, you:

• Have experience working with delivery frameworks, project governance, or operational excellence
• Are comfortable working across multiple stakeholders and functions
• Have experience operating in complex, multi-country environments (EMEA is a strong plus)

Languages & Location

You are fluent in English.
Additional European language skills are a plus.

This role is open to candidates based in any European country where Valiantys operates, as well as in Senegal, and follows a flexible hybrid working model

Why Join Valiantys?

Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow.

Sense. We’re committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.

Training. We provide the time and budget to support your development and career growth.

Flexibility. We support balance across the different pillars of your life.