R

Reddit

Runs online communities for discussion and advice

Lead Product Adoption Strategist - SMB

Customer SuccessConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 8 years of experience in digital advertising, product adoption, sales strategy, advertising go-to-market, revenue operations, or related fields.
  • Strong experience working cross-functionally across Sales, Product Marketing, Product, Enablement, and Operations teams.
  • Experience using data and market feedback to shape strategy, influence priorities, and drive measurable business outcomes.
  • Demonstrated ability to build scalable programs and processes for large customer segments rather than relying solely on one-to-one account support.
  • Strong understanding of performance advertising and product adoption motions within a digital advertising environment.

Responsibilities

  • Drive SMB growth by identifying high-potential account opportunities and partnering with Sales teams to increase adoption of Reddit’s priority performance advertising solutions.
  • Build scaled adoption programs across a large SMB advertiser base without requiring one-to-one account support, including onboarding, reactivation, and milestone-based outreach programs.
  • Support SMB Sales teams based in US and EMEA time zones.
  • Own product adoption support for eCommerce partners Shopify and WooCommerce, and identify activation, incentive, and training opportunities that improve partner-led adoption.
  • Own the vertical strategy for SMB by defining priority product solutions, shaping goals, and developing clear points of view on where Reddit should focus to drive impact with SMB.
  • Establish and maintain a proactive reporting cadence for SMB across program metrics, revenue pacing, product adoption, and vertical performance.
  • Where relevant, build adoption plans for top-opportunity SMB verticals, agencies, and advertisers, supporting sellers with coaching, objection handling, and strategic product guidance.
  • Synthesize field feedback, advertiser insights, and performance signals into clear recommendations for Sales, Product Marketing, and Product partners.
  • Advocate internally for the SMB business, ensuring SMB advertiser needs, blockers, and opportunities are represented in cross-functional product and go-to-market discussions.
  • Design and deliver vertical-specific training and sales enablement, and host office hours to help teams position and activate Reddit’s lower-funnel solutions.
  • Support SMB advertiser council programming with Product Marketing, helping surface product blockers, strong-potential accounts, and actionable insights that can influence roadmap decisions.
  • Measure and communicate program effectiveness, including adoption, activation, engagement, and revenue impact, and identify where additional intervention is needed.

Desired Qualifications

  • Experience working with SMB or scaled advertiser segments.
  • Experience with eCommerce or partner-led growth motions, ideally including platforms such as Shopify or WooCommerce.
  • Strong analytical skills and comfort working with dashboards, reporting, and performance data to identify trends and opportunities.
  • Strong program and project management skills, with the ability to manage multiple strategic initiatives at once.
  • Strong written and verbal communication skills, including the ability to translate insights into clear recommendations for senior stakeholders.
  • A proactive, sales-minded approach paired with strong operational rigor and strategic thinking.

About the Company

Reddit

Runs online communities for discussion and advice

Reddit runs a website and mobile app where people discuss interests, ask questions, share links, and post photos or videos. Its user-created communities, called subreddits, cover topics from news and entertainment to hobbies, local recommendations, and technical help. People reply in comment threads and vote posts or comments up or down, affecting which discussions appear prominently in each community and on their feeds. Reddit earns most of its revenue from advertising, while its Reddit Pro tools help businesses and publishers share content and track conversations about their brands. Reddit was founded in 2005 and is headquartered in San Francisco, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2005

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