BI Analyst
Concentrix
BI Analyst
Concentrix
Global BPO offering customer engagement services
Job Title:
BI AnalystJob Description
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.You Have:
Proficient knowledge of expanded analysis tools (such as OLTP/OLAP data structures, Advanced Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)
Proficient knowledge of domain languages (such as SQL Query, HIVE QL)
Apply moderately complex statistical methods (such as deviations, quartiles)
2–5 years of related experience to reflect skills and talent necessary for this role
Practical sales motion knowledge
Practical industry and demographic understanding in one of the following: (hardware, software, SaaS, healthcare or industrial)
Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPoint
Bachelor's Degree of Diploma in computer science, finance or statistics/mathematics
4+ years' experience in data-driven business insight recommendations, business analytics, dashboard design experience
You will:
Interpret moderately complex goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions. May maintain integrity of reports and dashboards to allow business to operate
Use expanded solutions and knowledge to support customer teams and increase efficiency. Work on projects/matters of moderate complexity in an independent contributor role.
Work and builds internal and external relationships to ensure high-quality data is available for analysis and better understanding
Develop data-driven insights to all partners
Engage daily with partners for planning, forecasting and gaining an understanding of questions for appropriate documentation and analysis
Work well independently and will seek counsel and guidance on more complex projects/matters. Work is generally reliable on routine tasks
Location:
PHL Quezon City - GBF Tower 2, BridgetowneLanguage Requirements:
Time Type:
Full timeGlobal BPO offering customer engagement services
Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.
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