C

Concentrix

Global BPO offering customer engagement services

BI Analyst

Business IntelligenceConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • Proficient knowledge of expanded analysis tools, such as OLTP/OLAP data structures, Advanced Excel (including maintaining complex spreadsheets), Tableau, Salesforce, Power BI, and Business Objects.
  • Proficient knowledge of domain languages, such as SQL Query and HIVE QL.
  • Ability to apply moderately complex statistical methods, such as deviations and quartiles.
  • Two to five years of related experience reflecting the skills and talent necessary for the role.
  • Practical sales motion knowledge.
  • Practical industry and demographic understanding in hardware, software, SaaS, healthcare, or industrial sectors.
  • Proficiency in Microsoft products, especially Word, Excel (including maintaining complex spreadsheets), and PowerPoint.
  • Bachelor's degree or diploma in computer science, finance, or statistics/mathematics.
  • Four or more years of experience in data-driven business insight recommendations, business analytics, and dashboard design.

Responsibilities

  • Interpret moderately complex goals, trends, risks, and areas for improvement by collecting, analyzing, and reporting key metrics and conclusions; maintain the integrity of reports and dashboards as needed for business operations.
  • Use expanded solutions and knowledge to support customer teams and increase efficiency, working independently on projects or matters of moderate complexity.
  • Build internal and external relationships to ensure high-quality data is available for analysis and improved understanding.
  • Develop data-driven insights for all partners.
  • Engage daily with partners for planning, forecasting, and understanding questions to enable appropriate documentation and analysis.
  • Work independently on routine tasks and seek counsel and guidance on more complex projects or matters.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

Recently Posted Jobs

Explore more opportunities at Concentrix

See more jobs