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Lookers

UK automotive retailer with multiple brands

Sales Manager

Retail Store ManagementPosted on Nov 11
Full-timeNewcastle upon Tyne, UK

About the Job

Requirements

  • Previous experience as a Sales Manager, Business Manager, or Transaction Manager within a franchised automotive environment.
  • A proven track record of delivering strong sales performance and customer satisfaction.
  • Experience leading, motivating, and developing successful sales teams.
  • Commercial awareness and the ability to drive profitability and sales volume performance.
  • Understanding of Financial Conduct Authority compliance and finance and insurance regulations.
  • A hands-on leadership style and willingness to support the wider business as it grows.
  • Communication, coaching, and relationship-building skills.
  • Ability to work effectively in a fast-paced start-up dealership environment.
  • A full UK driving licence.

Responsibilities

  • Manage the full sales process from customer enquiry through vehicle handover.
  • Recruit, coach, and develop a high-performing sales team.
  • Support the successful launch and growth of a new Kia dealership.
  • Drive department performance against manufacturer and business key performance indicators.
  • Manage staff performance through structured one-to-one meetings, coaching, and development plans.
  • Ensure Financial Conduct Authority and compliance standards are maintained within the Sales Department.
  • Manage vehicle stock, pricing, and profitability to maximize commercial performance.
  • Work with the General Manager to establish processes, standards, and best practices across the operation.
  • Deliver high customer satisfaction and maintain Kia brand standards.
  • Support weekend trading activities and take a hands-on approach during the dealership start-up phase.
  • Oversee the day-to-day running of the showroom, including vehicle enquiries from web, telephone, and walk-in customers; stock presentation; vehicle preparation; and customer handovers.
  • Work alongside the General Manager and wider leadership team to build the foundations for long-term dealership success.

About the Company

Lookers

UK automotive retailer with multiple brands

Lookers is a large UK-based network of car dealerships that buys, sells, and services vehicles. It makes money by selling new and used cars, providing aftersales services, parts, and financing through its showrooms and service centers across the country. The company grows by acquiring regional dealerships and consolidating brands, giving it a broader footprint and more diverse offerings. Since 2023, Lookers is owned by Global Auto Holdings Limited, backed by Alpha Auto Group, which gives it greater scale and resources to compete in the auto market. Lookers’ key difference from competitors is its long history of growth through strategic acquisitions that expanded its brand mix and geographic reach, creating a wide nationwide network. Its goal is to maintain leadership in UK automotive retail by expanding its dealership network, offering a full range of vehicle brands and services, and leveraging its scale to stay competitive.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Manchester, United Kingdom
Founded
1908

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