Full-Time

Staff Software Engineer

Direct Supply

Direct Supply

1,001-5,000 employees

AI-powered procurement for elder care

No salary listed

Milwaukee, WI, USA

In Person

Bachelor's

Category
Software Engineering (1)
Required Skills
LLM
Kubernetes
MLOps
Machine Learning
Docker
Microservices
Computer Vision

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Requirements
  • At least 8 years of software engineering experience, including at least 3 years leading AI-powered application development.
  • A bachelor's degree in Computer Science, Computer Engineering, or a related field.
  • Proven experience developing, deploying, and scaling AI-powered applications, including integrations using open models or application programming interfaces.
  • Expertise in designing AI-first architectures, including microservices, event-driven systems, and real-time AI workflows.
  • Hands-on experience with large language models, agentic AI models, and autonomous AI-driven workflows.
  • Strong skills in AI model deployment, cost optimization, and fine-tuning.
  • Deep understanding of security, compliance, and ethical considerations in AI development.
  • Ability to mentor and influence senior engineers in AI-first development methodologies.
  • Technical expertise in AI integration across natural language processing, computer vision, and generative models.
  • Experience architecting scalable AI-powered solutions aligned with long-term business goals and customer needs.
Responsibilities
  • Define and execute the AI engineering strategy, embedding AI-first principles across teams and projects.
  • Architect and scale AI-enhanced systems, integrating large language models, agentic workflows, and composable architectures.
  • Mentor engineers by sharing expertise in AI-first methodologies and best practices.
  • Lead cross-functional AI initiatives incorporating natural language processing, computer vision, and generative artificial intelligence into products.
  • Implement AI-powered developer tools to streamline development and improve efficiency.
  • Drive experimentation and bridge the gap between AI research and production-ready applications.
  • Partner with leadership to develop AI adoption roadmaps aligned with business objectives.
  • Ensure security, scalability, and AI observability throughout the software lifecycle.
  • Make key decisions on technical trade-offs, architecture, and AI tooling.
Desired Qualifications
  • Experience leading AI-first engineering transformations across teams.
  • Contributions to open-source AI projects or AI thought leadership.
  • Experience with agentic AI frameworks, composable AI solutions, and machine learning operations best practices.
  • Industry engagement through conferences, research initiatives, or AI-first development communities.
  • Cloud-native AI deployment experience with Docker, Kubernetes, and cloud platforms.

Direct Supply helps senior-care providers run better by combining 40+ years of industry experience with AI, automation, and actionable insights. Its offerings include intelligent supply chains, advanced procurement tools, and purpose-built technology that streamline operations and improve resident outcomes. The company differentiates itself through its deep focus on senior living, a blend of technology with practical frontline support and policy advocacy, and end-to-end solutions that integrate sourcing, logistics, and care environments. Its goal is to empower providers to create stronger, more efficient care environments for America’s seniors and to advance the field of senior care through smarter processes and advocacy.

Company Size

1,001-5,000

Company Stage

Grant

Total Funding

$22.5M

Headquarters

Milwaukee, Wisconsin

Founded

1985

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 2026 SoftBank partnership reached nearly 100 communities and 100 robots daily.
  • July 2026 August Health integration reduces transcription errors and deepens Direct Supply workflow lock-in.
  • March 2026 DSSI.next and pharmacy expansion broaden wallet share beyond basic procurement.

What critics are saying

  • ECP and August Health integrations commoditize DS Smart hardware and squeeze differentiation by 2027.
  • SoftBank Robotics depends on Direct Supply distribution; failed robot ROI kills adoption at renewals.
  • Seventh Circuit loss against Direct Supply exposed DSSI tax vulnerability and management distraction.

What makes Direct Supply unique

  • Direct Supply powers 30,000+ senior living buildings with procurement and workflow software.
  • DSSI.next embeds AI into senior care purchasing, approvals, and reorder decisions.
  • DS Smart connects vitals devices directly into ECP and August Health records.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Profit Sharing

Employee Stock Purchase Plan

Relocation Assistance

Employee Referral Bonus

Student Loan Assistance

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Pet Insurance

Bereavement Leave

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Wellness Program

Mental Health Support

Gym Membership

Commuter Benefits

Meal Benefits

Phone/Internet Stipend

Home Office Stipend

Legal Services

Employee Discounts

Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Direct Supply
Jul 15th, 2026
DS Smart(R) technology integrates with August Health EHR to simplify vitals workflows.

DS Smart(R) technology integrates with August Health EHR to simplify vitals workflows. Direct Supply and August Health are making it easier for Senior Living communities to document vital signs more accurately and with fewer manual steps. Jul 15, 2026 Communities using August Health can now connect DS Smart(R) technology directly to the resident record. This integration helps care teams reduce manual documentation, improve confidence in vitals data, and keep workflows moving. "Accurate vital signs are foundational to quality care in Senior Living. Now that DS Smart technology is integrated with August Health, care teams can input more accurate, timely vitals into the resident record while reducing manual documentation. Through this partnership, Direct Supply and August Health are bringing more value to our shared customers and the residents they serve," said Scott Boyce, General Manager of DS Smart. How the DS Smart and August Health integration works. Senior Living communities using August Health can connect DS Smart-enabled equipment to a more streamlined vitals workflow. This connected process helps care staff document readings more efficiently and access resident data faster. A typical workflow includes: * Connecting a tablet to vital signs equipment via Bluetooth * Capturing the resident's vitals * Reviewing the measured data in the DS Smart app * Approving the upload of vitals data directly into August Health Benefits for Senior Living communities. Senior Living communities balance resident care, documentation demands, and ongoing staffing pressure every day. Manual vitals entry adds work to already full shifts, and can introduce transcription mistakes that affect confidence in the record. "In Senior Living, a vitals reading is often the first sign that something is changing with a resident," said Kerry Thurston, Head of Strategy and Partnerships at August Health. "Every time that reading is written down and retyped, there is a chance to get it wrong. This integration moves the number straight from the device to the chart, so the people making care decisions are working from exactly what was measured." By connecting DS Smart technology with August Health, communities can simplify one of the most routine clinical workflows. Care teams spend less time documenting and more time focused on residents. Leaders gain more confidence that vitals are captured accurately and available where they need them. This integration helps communities build a more connected technology ecosystem that supports care teams without adding workflow complexity. Get started. Current August Health users can contact their Direct Supply account representative to learn more about activating the integration. Communities interested in seeing DS Smart technology in action can request a demo today. See DS Smart technology in action. Request a free demo or use its savings calculator to discover the impact of connected vital signs monitoring in your community.

PR Newswire
May 13th, 2026
Softbank Robotics America and Direct Supply expand strategic partnership for senior living communities.

Softbank Robotics America and Direct Supply expand strategic partnership for senior living communities. May 13, 2026, 09:05 ET Shared Mission to Power "Best Run Operations" with Physical AI Programs SAN FRANCISCO, May 13, 2026 /PRNewswire/ - SoftBank Robotics America is extending its strategic partnership with Direct Supply to accelerate the delivery of "best run operations" across senior living communities through the adoption of autonomous floor care programs. Direct Supply was announced as an official partner in March 2025. Since then, the collaboration has rapidly evolved into a repeatable, enterprise-scale model with nearly 100 communities using over 100 autonomous floor care robots daily. The partnership focuses on the specific requirements of senior living communities, providing cost-effective solutions that enhance resident experiences, increase productivity, and deliver consistent quality outcomes. As labor challenges intensify across highly competitive markets with rising variable costs, and higher standards are required for quality of clean, senior living communities must find ways to innovate and leverage technology where it makes most sense. "Robotics in senior living can't be about technology for technology's sake. It has to solve real problems for operators, staff, and residents. That's why our partnership with SoftBank Robotics America is so important. Together, we're pairing proven robotics with the support, training, and operational understanding needed to help communities adopt automation in a way that delivers measurable value today and creates a stronger foundation for the future of care," said Justin Smith, Senior Manager of Innovation, Direct Supply. Direct Supply's deep experience in the senior living space along with SoftBank Robotics America's proven experience with enterprise-grade autonomous solutions and adoption programs make this partnership a natural fit, and one that is built on a foundation of trust and shared values. Mark Stoll, Senior Vice President of Revenue and Commercial Growth, SoftBank Robotics America, added, "This partnership is about delivering outcomes, not deploying robots. By combining Direct Supply's deep customer relationships with our enterprise-grade deployment, service, and optimization programs, we're helping communities achieve consistent, measurable performance - reallocating labor, improving quality of clean, and creating predictable operations at scale. As the integrator of Physical AI, our role is to ensure these technologies deliver durable business value across entire portfolios." The business outcomes achieved as a result of the partnership are best exemplified with a recent case study. Sabra Health Care REIT, for example, is already realizing the benefits of an integrated robotic program within their operations. The program has enabled staff to be reallocated from manual labor-intensive floor care activities to higher-impact resident services, which has elevated resident experiences, resulting in new value. Peter Nyland, EVP of Asset Management, Sabra Health Care REIT, emphasizes that the goal is to focus staff time on the most impactful tasks while using technology to handle routine cleaning, unlocking durable business value across communities as a result. "We want our staff spending their time doing the most impactful things [...], and vacuuming hallways isn't one of them. We can [...] engage technology to do that," said Nyland. "I am proud of the trusted partnership we have built with Direct Supply and excited to see how the Power of SoftBank Robotics can help a labor-stressed industry achieve high performance standards. This is also a solid foundation for Direct Supply's customers that are on an automation journey which will leverage multiple robotic solutions to transform operations," said Brady Watkins, President and GM, SoftBank Robotics America. In summary, Corey Denman, President, Direct Supply, said, "Technology is redefining senior living - not incrementally, but exponentially. We're at a pivotal moment where innovation is driving meaningful advances in care, workforce efficiency, and resident experience across communities nationwide. The providers who rethink how they operate, not just optimize the status quo, will be the clear leaders going forward. Our partnership with SoftBank Robotics America is leading that shift, bringing proven solutions that transform how work gets done and set a new standard for the profession." About SoftBank Robotics America SoftBank Robotics America is the North American arm of SoftBank Robotics, driving technology forward by becoming a worldwide leader in robotics solutions. Headquartered in San Francisco, SoftBank Robotics America is a trusted partner and robot integrator that helps clients think beyond the technology, to incorporate the people and processes that solve the most pressing challenges and deliver best run operations. SoftBank Robotics America brings value and relevancy to senior living, hospitality, aviation, class A office space, multi-family, education, facilities management, and commercial cleaning. The goal is to develop a strong partnership and foundation for automation that will realize maximum strategic value on investment in robotics. For more information on SoftBank Robotics America, please visit us.softbankrobotics.com. About SoftBank Robotics SoftBank Robotics Group has been at the forefront of robotics technology development since the launch of its humanoid robot "Pepper" in 2014. The group has consistently introduced innovation, including autonomous cleaning robots in 2018, multi-tray delivery robots in 2021, and automated logistics solutions consulting in 2022. Leveraging extensive knowledge and operational data, SoftBank Robotics is playing a pioneering role as a Robot Integrator (RI) by providing effective robotic implementation solutions. With a global presence in 21 locations across 9 countries, SoftBank Robotics' robots are deployed worldwide. The group is committed to advancing towards a society where people and robots coexist through robots' transformation (RX). About Direct Supply, Inc. Direct Supply is the largest senior living technology & procurement partner, powering 30,000+ buildings with real-time data, AI-powered solutions, and industry expertise. For more than 40 years, Direct Supply has partnered with senior living providers to enhance operations and drive ROI so they can focus on what matters most: caring for America's Seniors. For more information about solutions for senior living communities across the United States, please contact: [email protected] or visit https://www.directsupply.com/contact. SOURCE SoftBank Robotics America

Direct Supply
Oct 1st, 2025
Robotics in senior care: automating tasks, supporting caregivers, and preparing for the future

Direct Supply partnered with Sabra Healthcare REIT to pilot cleaning robots in senior living communities.

The Business Journals
Nov 20th, 2024
Louisville health tech startup acquired by former partner

Less than two years since its founding, a Louisville-based health tech startup has been acquired. Stephen P. Schmidt has the story.

PR Newswire
Sep 7th, 2022
Yardi Announces Direct Supply Integration

Electronic health record solution, Yardi EHR, syncs with vitals collection platform. SANTA BARBARA, Calif., Sept. 7, 2022 /PRNewswire/ -- Yardi® EHR is now integrated with DS smart® technology, a solution by Direct Supply®. The integration enables resident data drawn from supported equipment, such as vital signs monitors, to flow directly into Yardi EHR