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Ingram Micro

Distributes IT hardware and software to resellers

Exception Specialist with German

Customer SupportPosted on Nov 9
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Very good German language proficiency at B2 level and English proficiency at B1-B2 level.
  • Prior experience in customer support, order management, or data entry is advantageous but not required; training will be provided.

Responsibilities

  • Manage the incoming queue of orders from the business country.
  • Communicate in writing with corporate customers and business partners.
  • Work in an international environment.

Desired Qualifications

  • A university degree is considered an advantage.

About the Company

Ingram Micro

Distributes IT hardware and software to resellers

Ingram Micro is a technology distributor that sits between the companies that make IT products and the resellers, managed service providers and retailers that sell them to businesses. Its Xvantage digital platform lets partners search catalogs, check pricing, place orders and manage cloud subscriptions in one place. Behind the platform, it runs warehouses and logistics across North America, Europe, Asia-Pacific and Latin America, plus services such as device repair, reverse logistics and IT asset disposal. It makes money on the spread between what it pays vendors and what resellers pay, plus fees for cloud and lifecycle services. Ingram Micro was founded in 1979 as Micro D and is based in Irvine, California.

Company size
10,001+
Company stage
IPO
Headquarters
Irvine, CA
Founded
1979

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