C

Citi

Runs banking and payments for global clients

IT Quality Senior Manager-Vice President

Test Automation EngineeringUpdated on Nov 7
Full-timePune, Maharashtra, IndiaNo salary listedHybrid

About the Job

Requirements

  • At least 15 years of experience in Software Development Engineering in Test (SDET) and senior QA leadership roles, including a track record of managing large-scale QA organizations or functions.
  • Demonstrated success defining and implementing transformative QA strategies that improve product quality, time-to-market, and operational efficiency.
  • Significant experience leading the adoption and integration of artificial intelligence and machine learning technologies within QA processes.
  • Hands-on expertise developing, maintaining, and scaling complex automation frameworks across diverse technology stacks.
  • Extensive Capital Markets domain experience, including knowledge of financial products, trading lifecycles, regulatory compliance, and market data systems.
  • Expert proficiency designing and implementing automation frameworks using Selenium, Playwright, Cypress, or similar tools.
  • Mastery of programming languages and a strong understanding of object-oriented design principles and software architecture.
  • Advanced database skills in SQL and NoSQL, including complex query optimization, data migration, and data integrity testing.
  • Deep understanding and practical experience with cloud platforms such as AWS, Azure, or GCP; microservices architecture; and containerization technologies such as Docker or Kubernetes.
  • Strong command of continuous integration, continuous delivery, and continuous testing tools such as Jenkins, GitLab CI, or Azure DevOps, and best practices for integrating automated tests.
  • Experience with performance, security, and accessibility testing tools and methodologies.
  • Ability to understand complex business requirements and translate them into effective test strategies and cases.
  • Bachelor’s/University degree.

Responsibilities

  • Define and articulate the overarching QA vision and strategy, aligning it with business objectives and technological advancements.
  • Promote a shift-left approach and continuous quality throughout the software development life cycle.
  • Drive adoption of testing methodologies, tools, and frameworks that enhance product quality and delivery speed.
  • Influence product strategy from a quality perspective to ensure robust, scalable, and secure solutions.
  • Apply Capital Markets domain knowledge to QA strategy, risk assessment, and compliance adherence.
  • Architect and oversee enterprise-level automation frameworks supporting diverse technologies and project types, including microservices, cloud-native, and mobile.
  • Research, evaluate, and onboard advanced AI and machine learning tools and techniques to optimize testing, predict defects, and improve QA efficiency and intelligence.
  • Integrate advanced automation into mature continuous integration, continuous delivery, and continuous testing pipelines to support continuous deployment.
  • Provide expert guidance on modern automation tools and programming languages and resolve complex technical challenges.
  • Collaborate with senior leaders across Engineering, Product Management, and Business units to embed quality assurance principles and goals.
  • Represent the QA organization and act as a liaison on quality matters in strategic discussions and planning.
  • Establish and enforce enterprise-wide quality governance, standards, and metrics, ensuring regulatory and compliance adherence.
  • Communicate technical and strategic concepts to technical and non-technical audiences.
  • Build, lead, and mentor a distributed team of SDETs, QA Engineers, and QA Leads.
  • Develop career paths, succession plans, and professional development programs to attract, retain, and grow QA talent.
  • Drive organizational change and promote proactive quality assurance across development teams.
  • Oversee QA organization performance, resource allocation, budget management, and timely delivery of quality objectives.
  • Implement risk assessment and mitigation strategies for quality-related issues.
  • Lead continuous improvement initiatives using data analysis, feedback loops, and industry benchmarks.

Desired Qualifications

  • Master’s degree.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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