Manager ASE Efficiency

Summary

Across Apple Services Engineering (ASE), efficiency is not just a technical goal; it's an essential part of our commitment to environmental sustainability and optimal resource utilization. This team plays a pivotal role in ensuring that our cloud services are not only robust and reliable but also efficiently utilize resources at scale. This team also focuses on ML-driven forecasting, capacity planning, resource optimization, and the development of cost models across ASE’s large-scale services. As a Sr. ML Optimization Engineer, you will work at the intersection of systems engineering, infrastructure strategy, applied analytics, machine learning, and large-scale optimization. You will have the unique opportunity to collaborate closely with experts, contribute to cutting-edge forecasting and optimization strategies, and directly impact millions of users globally. Our team is at the forefront of driving efficiency in one of the world’s largest cloud infrastructures, supporting billions of devices globally.

Minimum Qualifications

7+ years of relevant experience in large-scale cloud services or similar environments 2+ years of engineering management experience Strong software engineering background and experience with ML-based modeling, time-series forecasting, and data-driven decision making for cloud services Exceptional analytical and problem-solving skills, with the ability to communicate complex ideas clearly and effectively to cross-functional teams Hands-on experience with platform observability tools, enabling deep insights into service performance and helping to drive optimizations Experienced in developing cost models and strategies for software services, ensuring optimal resource utilization and cost-effectiveness Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

Preferred Qualifications

Experience applying classical optimization techniques to real-world systems or infrastructure problems Demonstrable experience in capacity planning and resource optimization using machine learning and/or optimization techniques Knowledge of machine learning pipelines and service monitoring tools a plus PhD in CS or related field with a focus on machine learning, optimization, or large-scale distributed systems

Description

Manager, ASE Efficiency will be a key player in Apple’s ongoing efforts to improve the efficiency of its cloud services. This role involves in-depth analysis of infrastructure usage patterns, and data-driven capacity planning to ensure scalability and reliability while minimizing resource wastage. You will connect application and business demand to infrastructure requirements, then use measured utilization to improve forecasting and optimization decisions.

Responsibilities

You will lead and help optimize the design, deployment, and operation of services across ASE. You will collaborate closely with service owners, infrastructure and SRE teams, capacity planners, data scientists, and finance partners to develop and implement strategies that align with Apple’s cloud sustainability and resource utilization principles. You will formulate and solve large-scale optimization problems to allocate capacity, schedule workloads, and minimize cost under reliability and latency constraints, and integrate these solutions into reusable software and tooling. Your work will directly contribute to improving service performance and resource utilization across ASE, influencing the unit cost of services and the overall customer experience.