Full-Time

Account Executive

Lance

Lance

11-50 employees

Multimodal AI automates hotel front desk

Compensation Overview

$100k - $160k/yr

+ Equity + Bonus

San Francisco, CA, USA

In Person

Category
Sales & Account Management (1)
Required Skills
Sales

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Requirements
  • A proven track record of exceeding quota in a full-cycle business-to-business software as a service or enterprise software sales role.
  • Experience selling to mid-market or enterprise clients.
  • An entrepreneurial mindset and a desire to build processes from scratch and take ownership of the entire sales function.
  • Exceptional communication and presentation skills, with the ability to build relationships with executive stakeholders.
  • A strong sense of urgency and the ability to manage multiple priorities in a fast-paced, ambiguous environment.
  • High ownership, grit, and a relentless focus on closing deals and driving revenue.
Responsibilities
  • Manage the full sales cycle from initial lead qualification to contract negotiation and close.
  • Engage with a high volume of warm inbound leads from the waitlist while developing and executing outbound strategies to target key accounts.
  • Conduct discovery calls and product demonstrations to articulate the value of Lance’s platform to hotel executives, from general managers to corporate leadership.
  • Partner closely with the chief executive officer on go-to-market strategy, pricing, and messaging.
  • Collaborate with the Solution Engineering team to ensure a seamless pre-sales and technical evaluation process.
  • Refine the sales process, tools, and reporting to build a scalable and predictable revenue engine.
  • Build the sales organization and culture from the ground up.
  • Work directly with the founders to shape the go-to-market strategy.
  • Define the sales playbook rather than execute a pre-written one.
Desired Qualifications
  • Experience in hospitality technology sales.
  • Uncapped earning potential through direct, measurable impact on company revenue.
  • Equity and bonus compensation.

Lance provides a multimodal AI workforce for hospitality that automates front-desk operations. Its AI agent handles guest communications via voice, SMS, and email and visually navigates a hotel's software stack to complete tasks without API integrations. It works across both legacy and modern systems to perform end-to-end workflows, reducing call volume, staff burnout, and missed revenue. The goal is to scale hotel operations, improve guest experience, and lower operating costs by taking on routine front-desk tasks autonomously.

Company Size

11-50

Company Stage

Seed

Total Funding

$130K

Headquarters

San Francisco, California

Founded

2026

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Simplify Jobs

Simplify's Take

What believers are saying

  • Lance raised $5 million in April 2026 from Y Combinator and SV Angel.
  • Its AC Hotel case study claims 3,000+ monthly guest calls answered and four daily hours saved.
  • Live deployments span Marriott, Hilton, Hyatt, IHG, and Wyndham flags, broadening expansion paths.

What critics are saying

  • Canary Technologies, Quore, Kipsu, Cloudbeds, Opera, and ALICE crowd the hotel workflow stack.
  • Lance's privacy policy stores SMS logs 48 months and consent records 60 months, inviting TCPA scrutiny.
  • If AI call handling mishandles reservations or guest issues, Marriott and Hilton brands churn fast.

What makes Lance unique

  • Lance runs voice-first hotel operations across calls, messaging, housekeeping, maintenance, and reporting.
  • It navigates legacy hotel software directly, avoiding API integration dependencies across PMS and task systems.
  • YC W26 and a 10-person team target hotels with 50+ live properties by September 2026.

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Benefits

Wellness Program

Meal Benefits

Growth & Insights

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%