Full-Time

Director of Account Management

Updated on 9/4/2026

Definitive Healthcare

Definitive Healthcare

501-1,000 employees

Provides subscription-based healthcare commercial intelligence

Compensation Overview

$144k - $184.8k/yr

+ Bonus + Commission

Framingham, MA, USA

Hybrid

Hybrid role; on-site in Framingham, MA with some remote work flexibility.

Category
Sales & Account Management (1)
Required Skills
Salesforce

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Requirements
  • 5+ years of inside sales experience
  • 3+ years of front-line sales management experience and a process-oriented mindset
  • Proven ability to be successful in a high velocity sales environment
  • Desire to be hands on and an active participant in prospecting for upsell opportunities, contract renewals and closing business
  • Track record of consistent overachievement, both as an individual contributor and manager
  • Passion for developing team members and teaching a growth mindset
  • Motivated, high energy with a commitment to sustained excellence
  • Ability to work and lead teams dynamically in both an in-office setting as well as remote settings
  • Experience with SalesForce.com preferred
Responsibilities
  • Meet or exceed monthly, quarterly, and annual team revenue quotas and KPI targets
  • Build a metrics-based culture of excellence; focused on activity, accountability and achievement
  • Directly assist in all phases of the sales process including prospecting, value proposition, product demonstration, follow-up and closing
  • Hire, train, and develop new team members to achieve their full potential
  • Create a fun and positive high performance work environment that celebrates success
  • Coach, mentor, and instill leadership and management best practices throughout the organization
  • Assist in identifying training needs and assist in the creation and deployment of effective training programs
Definitive Healthcare

Definitive Healthcare

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Definitive Healthcare provides healthcare commercial intelligence by offering a subscription-based database and analytics platform that helps clients in biopharma, medical devices, and provider organizations identify market opportunities and understand competitors. Users access the data, run analyses and reports, and visualize trends to inform sales, partnerships, and outreach to key healthcare stakeholders. The service distinguishes itself with a strict healthcare focus and scalable, domain-specific analytics that turn data into actionable insights. Its goal is to help healthcare organizations accelerate commercial success through practical, data-driven decision-making.

Company Size

501-1,000

Company Stage

IPO

Headquarters

Framingham, Massachusetts

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 2, 2026 appointed Clay Ritchey CEO to restart growth and AI execution.
  • August 2026 early-adopter program for Turbo targets late-2026 launch with strategic customers.
  • Q2 2026 adjusted EBITDA stayed 26%, and free cash flow hit $11.6 million.

What critics are saying

  • Nasdaq warned on June 18, 2026; DH must regain $1.00 compliance by December 15, 2026.
  • Revenue fell 9% in Q2 2026; life sciences weakness and downselling still pressure growth.
  • Advent's September 2026 go-private bid signals public-market weakness and possible stalled independence.

What makes Definitive Healthcare unique

  • Proprietary healthcare claims, affiliation, and HCP datasets power one connected commercial intelligence graph.
  • May 21, 2026 Salesforce, HubSpot, and Agentforce integrations embed insights inside buyer workflows.
  • August 2026 Turbo AI layers conversational search and workflows atop proprietary healthcare data.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Company News

Yahoo Finance
Sep 3rd, 2026
Advent International submits $1.02-per-share buyout proposal for Definitive Healthcare

Definitive Healthcare shares jumped 13% after Advent International submitted a non-binding proposal to acquire shares it doesn't already own for $1.02 per share in cash. The offer represents a 36% premium to the company's 60-day volume-weighted average trading price of $0.75 per share as of 31 August. The proposal covers all outstanding Class A common stock and Definitive OpCo Units not owned by Advent and stockholder Jason Krantz. Advent assumes Krantz, the company's founder and Executive Chairman, would roll over his equity into the surviving company. The transaction requires approval from Definitive Healthcare's Special Committee of independent directors. Advent stated the proposal is not subject to a financing condition but remains non-binding. Separately, Definitive Healthcare appointed Clay Ritchey as CEO, effective 8 September, replacing Kevin Coop.

Associated Press
Sep 2nd, 2026
Clay Ritchey appointed CEO of Definitive Healthcare, succeeds Kevin Coop

Definitive Healthcare has appointed Clay Ritchey as chief executive officer, effective 8 September 2026. He succeeds Kevin Coop, who departed on 31 August after serving as CEO since June 2024. Ritchey brings over 25 years of experience in healthcare data and technology markets. He most recently served as CEO of Verato, a healthcare master data management company. Previously, he held senior leadership positions at Evariant, Imprivata, and Equinox Healthcare. Definitive Healthcare, which provides healthcare market data and analytics, is preparing to launch an AI-powered platform combining its datasets with conversational AI and workflows. Ritchey said he aims to accelerate the company's return to growth and help customers gain more value from the firm's data assets. Jason Krantz, chairman of Definitive Healthcare's board, praised Ritchey's track record of generating profitable growth.

GlobeNewswire
Sep 2nd, 2026
Definitive Healthcare appoints Clay Ritchey as CEO.

Definitive Healthcare appoints Clay Ritchey as CEO. Mr. Ritchey brings more than 25 years of deep healthcare expertise to Definitive. FRAMINGHAM, Mass., Sept. 02, 2026 (GLOBE NEWSWIRE) - Definitive Healthcare Corp. ("Definitive Healthcare") (Nasdaq: DH), an industry leader in healthcare market data and analytics, today announced that its Board of Directors has appointed Clay Ritchey as the Company's next Chief Executive Officer and as a member of the Board of Directors, each effective September 8, 2026. Mr. Ritchey succeeds Kevin Coop, who departed as CEO and as a member of the Board of Directors, effective August 31, 2026. Mr. Coop had served as CEO since June 2024. Jason Krantz, Chairman of the Board of Definitive Healthcare, said, "We are excited to welcome Clay as our new CEO. He is a visionary leader with more than 25 years of experience across the healthcare master data and technology markets. Clay has a proven track record of generating faster, durable, and profitable growth in his prior senior leadership roles. In addition, Clay has a deep conviction that AI is posed to fundamentally reshape healthcare and that Definitive Healthcare is uniquely positioned to lead that shift as the industry's premier healthcare commercial intelligence player." Mr. Ritchey joins Definitive Healthcare after most recently serving as CEO of Verato, a leading healthcare master data management company. Prior to Verato, he held senior leadership positions at multiple healthcare focused companies, including as CEO of Evariant prior to its acquisition by Healthgrades, as CMO of Imprivata and CEO of Equinox Healthcare. Earlier in his career he held senior marketing and go-to-market positions with Hill-Rom and Kronos. "I'm thrilled to be joining Definitive Healthcare to help accelerate the company's return to growth," said Mr. Ritchey. "Definitive Healthcare operates in a large and attractive market where our proprietary datasets and growing portfolio of solutions help customers solve critical business challenges that create extraordinary value. And with the upcoming release of our new AI powered platform, which combines our best-in-class healthcare data with conversational AI and workflows, our customers will be able to gain even more leverage and value from our powerful data assets. I'm excited to hit the ground running alongside our customers and employees to innovate faster and deliver consistent top and bottom-line growth." About Definitive Healthcare Definitive Healthcare is a data and analytics company focused on the business side of healthcare. The healthcare market is complex - our data makes it clearer. We cut through the noise to deliver the insights that healthcare organizations and companies need to make smarter, faster, more strategic decisions. Because when our customers succeed, healthcare gets better for everyone. Learn more at definitivehc.com. Forward-Looking Statements This press release includes forward-looking statements that reflect our current views with respect to future events and financial performance. Such statements are provided under the "safe harbor" protection of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that do not relate solely to historical or current facts, and can generally be identified by words or phrases written in the future tense and/or preceded by words such as "likely," "will," "should," "may," "anticipates," "intends," "plans," "seeks," "believes," "estimates," "expects," "continues," "assumes," "would," "potentially" or similar words or variations thereof, or the negative thereof, references to future periods, or by the inclusion of forecasts or projections, but these terms are not the exclusive means of identifying such statements. Examples of forward-looking statements include, but are not limited to, statements we make regarding our outlook, financial guidance, the benefits of our healthcare commercial intelligence solutions, our overall future prospects, customer behaviors and use of our solutions, the market, industry and macroeconomic environment, our plans to improve our operational and financial performance and our business, our ability to execute on our plans, customer growth, including our upsell and cross-sell opportunities, and our ability to successfully transition executive leadership. Forward-looking statements in this press release are based on our current expectations and assumptions regarding our business, the economy and other future conditions. Because forward-looking statements relate to the future, by their nature, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, our actual results may differ materially from those contemplated by the forward-looking statements. Important factors that could cause actual results to differ materially from those in the forward-looking statements include the following: global geopolitical tension and difficult macroeconomic conditions; actual or potential changes in international, national, regional and local economic, business and financial conditions, including tariffs, sanctions, trade barriers, recessions, fluctuating inflation, high interest rates, volatility in the capital markets and related market uncertainty; our inability to acquire new customers and generate additional revenue from existing customers; our inability to generate sales of subscriptions to our platform or any decline in demand for our platform and the data we offer; the competitiveness of the market in which we operate and our ability to compete effectively; the failure to maintain and improve our platform, or develop new modules or insights for healthcare commercial intelligence; the inability to obtain and maintain accurate, comprehensive or reliable data, which could result in reduced demand for our platform; the loss of our access to our data providers; the failure to respond to advances in healthcare commercial intelligence; an inability to attract new customers and expand subscriptions of current customers; our ability to successfully transition executive leadership; and the possibility that our security measures are breached or unauthorized access to data is otherwise obtained. Additional factors or events that could cause our actual performance to differ from these forward-looking statements may emerge from time to time, and it is not possible for us to predict all of them. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, our actual financial condition, results of operations, future performance and business may vary in material respects from the performance projected in these forward-looking statements. For additional discussion of factors that could impact our operational and financial results, refer to our Quarterly Report on Form 10-Q for the three months ended June 30, 2026 that will be filed following this earnings release, as well as our Current Reports on Form 8-K and other subsequent SEC filings, which are or will be available on the Investor Relations page of our website at ir.definitivehc.com and on the U.S. Securities and Exchange Commission ("SEC") website at www.sec.gov. All information in this press release speaks only as of the date on which it is made. We undertake no obligation to publicly update this information, whether as a result of new information, future developments or otherwise, except as may be required by law. Definitive Healthcare intends to use its website as a distribution channel of material company information. Financial and other important information regarding the Company is routinely posted on and accessible through the Company's website at definitivehc.com. Accordingly, you should monitor the investor relations portion of our website at ir.definitivehc.com in addition to following our press releases, SEC filings, and public conference calls and webcasts. In addition, you may automatically receive email alerts and other information about the Company when you enroll your email address by visiting the "Email Alerts" section of our investor relations page at ir.definitivehc.com. Investor Contact: Brian Denyeau ICR for Definitive Healthcare [email protected] 646-277-1251

Yahoo Finance
Aug 10th, 2026
Definitive Healthcare Q2 revenue falls 9% to $55.2M as life sciences recovery lags

Definitive Healthcare reported Q2 fiscal 2026 revenue of $55.2 million, down 9% year-over-year, while adjusted EBITDA of $14.6 million exceeded guidance. The company generated $11.6 million in unlevered free cash flow during the quarter. CEO Kevin Coop said the firm's diversified and provider businesses, representing over 60% of revenue, are recovering faster than its life sciences segment. Trailing-12-month net dollar retention improved for the second consecutive quarter. The biopharma segment posted its strongest new-business quarter in three years outside Q4, including four returning customers. CFO Casey Heller noted that claims-data-related downselling has begun to lessen after adding new data sources, though it remains early to assess full impact.

Associated Press
Aug 6th, 2026
Definitive Healthcare launches early adopter program for AI-powered healthcare intelligence platform

Definitive Healthcare has launched an early adopter programme for its new AI-powered healthcare intelligence platform. The Nasdaq-listed company combines its healthcare data assets with conversational AI to surface insights across providers, organisations, claims, affiliations, and consumer datasets. The platform enables users to size market opportunities, optimise sales territories, identify high-value prospects, surface decision makers, and reduce patient leakage. Select customers from health systems, life sciences organisations, and other healthcare-focused industries are being invited to participate from August 2026. Feedback from early adopters will shape the final product before general availability launches in late 2026. The platform allows organisations to ask complex questions and make faster strategic, commercial, and product development decisions across the healthcare ecosystem.