We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling.

Essential Duties:

Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security
Keep company goals and customer expectations in mind when overseeing daily operations
Coach and provide career development to the staff
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents
Administrative duties include daily/weekly/monthly reports
Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees
Conduct employee performance reviews

Job Qualifications and Competencies:

Proven success as a Team Leader with ability to preplan manpower and equipment
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Able to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Prior experience with internal controls processes for accountable items

Preferred Qualifications:

Two (2) years supervisory experience, in both Operations and Customer Care
Working knowledge of Airport Operations Area environment
Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)
Bachelor’s Degree in Aviation, Business, or related field

Work Environment:

Standard office environment, use of telephones, computers, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Some travel may be required

Physical Requirements:

Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$72,000.00/Annual Salary - 82,000.00/Annual Salary (Based on locale and experience)

Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

November 2, 2026

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

About the company

Piedmont Airlines operates as a regional carrier under the American Eagle brand. It provides passenger transport on regional routes, feeding traffic to American Airlines’ mainline network. The airline runs and maintains a fleet of Embraer 145 jets under a contractual agreement with American Airlines, staffing the aircraft with pilots and flight attendants and handling ground services and maintenance. It does not sell tickets directly to consumers; instead it acts as a service provider for its parent company. Piedmont focuses on routes that connect smaller cities to larger hubs, helping to extend American’s hub‑and‑spoke network on the East Coast from its Charlotte and Philadelphia bases. Its goal is to support comprehensive network coverage by reliably operating and maintaining regional flights within the American Airlines Group.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Salisbury, North Carolina

Founded

1931

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Simplify's Take

What believers are saying

April 8, 2026 brand refresh signaled stability and growth for Piedmont.
American's 2026 network expansion supports more regional feed through Charlotte and Philadelphia.
New Embraer 175 additions beginning in 2028 strengthen Piedmont's relevance inside American's network.

What critics are saying

American can reassign regional flying; Piedmont's E145-heavy model faces fleet obsolescence by 2028.
CWA ratified a new contract on September 2, 2026 after years of bargaining.
AUGUST 2026 Phoenix racial-harassment lawsuit and September 2026 Syracuse WARN cut morale and cash flow.

What makes Piedmont Airlines unique

Wholly owned by American Airlines, Piedmont sells lift and staffing, not tickets.
Charlotte and Philadelphia hubs anchor East Coast feed into American's network.
Aviation maintenance pipeline and ground-handling scope deepen operational control beyond flying.

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Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
Paid Vacation

Company News

Veterans Outreach of Pennsylvania

Sep 19th, 2026

Community steps up for veterans, raising more than $32,000 at Left Right Left 5K.

Community steps up for veterans, raising more than $32,000 at Left Right Left 5K. PIEDMONT - This year's Left Right Left 5K, hosted by Piedmont Airlines' Veterans and Military Employee Resource Group (VMERG), brought together employees, families and community partners for a morning centered on service and support for veterans across Central Pennsylvania. Thanks to dedicated runners, sponsors and volunteers, participation and fundraising reached new heights once again. With 266 runners and walkers and more than $32,000 raised, the event surpassed its goal of raising $30,000 for local veterans in need.

Yahoo

Aug 21st, 2026

Airline employee claims colleagues quoted racist lines from "Django Unchained", recreated George Floyd's death and mimicked KKK members: lawsuit.

Airline employee claims colleagues quoted racist lines from "Django Unchained", recreated George Floyd's death and mimicked KKK members: lawsuit. An estate representing a Black airline worker at the Phoenix airport is suing American Airlines and a subsidiary, alleging a "racially hostile work environment" Colson Thayer Fri, August 21, 2026 at 5:35 PM PDT Need to know. * The estate of a late airline employee alleges American Airlines and Piedmont Airlines fostered a racially hostile work environment * The lawsuit claims incidents included a noose in a work area and a photo reenacting George Floyd's murder * The estate claims employee complaints over the offensive conduct were ignored or inadequately addressed by supervisors The estate of a late Black airline employee is taking legal action against American Airlines and its subsidiary, Piedmont Airlines, alleging she was subjected to a "racially hostile work environment" at a Phoenix airport. In a lawsuit filed in an Arizona federal court, the estate of Niena Allen, a former Sky Harbor International Airport worker, claims both carriers violated the Civil Rights Act by failing to address "racial harassment" on the job. The estate initially filed suit against the carriers alongside five other Black employees back in December 2025. However, her case was split off from the others on administrative grounds and refiled on Aug. 12. The estate alleges that in 2023, Piedmont supervisors posted a photograph on a hallway bulletin board of two White supervisors depicting a reenactment of the murder of George Floyd, a Black man whose death sparked nationwide protests as part of the Black Lives Matter movement. The lawsuit claims that after several employees complained about the photo, the two supervisors depicted were ultimately terminated. However, a third supervisor who had allegedly taken the picture was not reprimanded. Instead, he was later promoted by Piedmont, the complaint says. Early last year, a fellow Black Piedmont employee, who was working in the oversized luggage area, claims to have reported a White colleague to management after he allegedly helped White colleagues with lifting heavy baggage, but not Black ones. A supervisor was allegedly made "aware" of the behavior, but advised the employee to "just ignore it." Later that month, a noose was allegedly found hanging in the oversized luggage area where several Black employees were assigned. There were reportedly no cameras in the area at the time. Since Piedmont is a subsidiary of American Airlines, Piedmont employees are permitted to enter American's "mainline breakroom." However, the employees allege they were subjected to "racially hostile comments" while inside. In one instance, around Feb. 17, 2025, Allen was allegedly in the mainline breakroom when she witnessed several White colleagues quoting the movie Django Unchained, which follows an enslaved man who's freed and later trains under a German bounty hunter. The white employees allegedly used lines from that movie "that were racist and/or said by slave owners." Allen reportedly left the breakroom to notify a training manager, who allegedly instructed her to go back and take a picture of the individuals. When she returned, Allen allegedly witnessed a White employee sitting at a table with a bag on his head, "who appeared to and was acting in such a manner as to suggest that he was a member of the Ku Klux Klan." The estate further alleges that people of color were reprimanded for "far less egregious conduct" when compared to their White colleagues. They said White employees were not disciplined for serious and dangerous conduct, like crashing a Piedmont vehicle on the tarmac. The lawsuit claims the defendants created a "hostile work environment" that led the employee to suffer "emotionally and professionally." The estate is seeking a court judgment finding the defendants' actions to be in violation of U.S. civil rights laws, as well as compensatory damages and court costs. According to court records reviewed by PEOPLE, the estate is due to submit an amended complaint no later than Aug. 21. PEOPLE has reached out to Piedmont Airlines, American Airlines and an attorney representing the estate for comment. Read the original article on People

ALA

Aug 17th, 2026

Building pathways into aviation through community outreach at Piedmont.

Building pathways into aviation through community outreach at Piedmont. Piedmont Airlines continues to strengthen its commitment to inspire future aviation professionals through its partnership with the Sullenberger Aviation Museum. This summer Piedmont team members took part in the museum's AeroQuest camp, a program designed to introduce students to aviation in an engaging and approachable way. Campers met Piedmont volunteers and learned about the many roles that support its operation, giving them a clearer understanding of how teamwork and curiosity shape the industry. Through conversations with its team members, campers were able to see how many different skills and interests can lead to a future in aviation. Meeting employees from various areas of its operation helped students understand that aviation is built on collaboration and that every role plays an important part in keeping the industry moving. These interactions offered a meaningful look at the wide range of career paths available and encouraged students to imagine where their own interests might lead them. Piedmont's involvement with AeroQuest reflects its dedication to building strong community partnerships and supporting youth education. By helping students explore aviation in a fun and meaningful way, ALA continue to invest in the next generation of aviation professionals and strengthen its connection to the communities ALA serve. The experience at the Sullenberger Aviation Museum is more than a camp; it is an opportunity to inspire future leaders and show them the many pathways that can lead to a career in aviation.

Piedmont Airlines

Jun 17th, 2026

Shaping the future of aviation talent: Piedmont earns 2026 Handshake award.

Shaping the future of aviation talent: Piedmont earns 2026 Handshake award. Piedmont Airlines is proud to be named a 2026 Handshake Early Talent Award winner, a recognition that highlights the company's commitment to innovative digital recruitment and meaningful engagement with the next generation of talent. This award places Piedmont among leading employers shaping the future of early career hiring and aviation careers. At Piedmont, investing in early talent is more than a strategy; it's a long-term commitment. By creating pathways for students and recent graduates to explore careers in aviation, Piedmont continues to build a strong and diverse pipeline of future professionals. Through internships, campus partnerships, and hands-on experiences, Piedmont empowers Gen Z talent to launch meaningful, lasting careers in the airline industry. This award reflects the dedication of teams across the organization who work every day to open doors, foster development, and elevate the next generation of aviation professionals. For Bettina Michael, Talent Acquisition and Compliance Analyst, the award reinforces Piedmont's intentional investment in early talent. "It establishes us as a company that is invested in early talent and focused on strengthening our pipeline," she shared. "We are intentional about developing the next generation entering the workforce, and this recognition shows those efforts are working." On May 21, Handshake presented Piedmont's recruitment team with the official Early Talent Award in Charlotte, North Carolina. Based on platform insights, this recognition reflects a consistent focus on engagement, education, and brand presence among early talent audiences. "Piedmont places value on building a strong student-focused brand," shared Cody, Senior Enterprise Account Manager at Handshake. "By consistently engaging with students through messaging and social content on the platform, Piedmont has created meaningful connections. This strengthens Piedmont's position in the brand resilience pillar, leading to greater recognition and a stronger early talent program." Piedmont's commitment to educating students on all the opportunities within the airline was also highlighted. "Piedmont does an excellent job helping students understand there are several career paths within the airline," said Buddy, Senior Enterprise Customer Success Manager at Handshake. "From corporate to operational roles, they bring visibility to opportunities students may not have considered." Piedmont's use of Gen Z-focused content and targeted social campaigns on Handshake further sets the company apart. "Piedmont is shaping how students view long-term career opportunities," Buddy added. "They show a clear path to growth. Whether starting in ground handling or through an internship, students can see how to build a lasting career, supported by opportunities for career advancement within the company." Ultimately, this recognition reflects Piedmont's continued investment in building the future of aviation, one connection, one opportunity, and one career at a time.

Philadelphia International Airport

Apr 13th, 2026

PHL Impression Makers: Piedmont Gate Agent Vernique Sapp

Main navigation. Powered by PHL impression makers: Piedmont Gate Agent Vernique Sapp. Breadcrumb. April 13 2026. Piedmont Airlines Gate Agent Vernique Sapp received the "Impression Maker" award from Philadelphia International Airport's (PHL) Employee Recognition Program, recognizing her commitment to delivering exceptional customer service in her role. In her role with Piedmont, Sapp is responsible for coordinating the passenger boarding process, verifying passenger documentation, providing excellent customer service, and ensuring all flights depart safely and on time. She works Mondays, Wednesdays, and Thursdays from 7 am to 1:30 pm and has been at PHL since 2017. Her job has helped Sapp develop strong communication, problem solving and multi-tasking skills. "I've learned how to remain calm and professional in high pressure situations," she said. Sapp enjoys working with people and creating positive interactions at the airport. Outside of PHL, Sapp is also involved in supporting individuals with intellectual disabilities. "The most meaningful part of my job is being able to make a positive difference in someone's travel experience, whether it's helping a passenger navigate a stressful situation, providing assurance during delays, or simply offering a warm and friendly interaction. I take pride in being a source of support." she said. Sapp was nominated by PHL guest Rebekah Carter shared, "Ms. Sapp greeted us at the gate with a warm smile and welcoming spirit. After noticing my husband and I were seated in different rows, she quickly reassigned us to sit together in the exit row. As a former Marine and a registered nurse, we truly appreciated her going above and beyond. Her kindness was inspiring and a reminder to continue giving my best to my patients. We also saw her treat other passengers and colleagues with the same care. Ms. V's positivity and dedication make a lasting impact, we're grateful for her and proud to call her part of the Bird Gang." Sapp's co-workers describe her as friendly, team-oriented, customer-focused, and professional. "Working for Piedmont at PHL has been a rewarding experience. The company provides a supportive and team-oriented environment where employees are encouraged to grow, communicate and work together to achieve common goals," she said. Sapp believes that as a gate agent it's crucial to always have a positive attitude. "Treat others with kindness, stay positive, and always lead with patience and understanding. I believe in showing respect to everyone I encounter and doing my best to make a difference and treat others the way you want to be treated. I believe my role has a direct impact on how passengers perceive their overall travel experience at PHL. The way I support passengers can leave a lasting impression." "I am grateful for the team environment at PHL," she added. "Working alongside a group of dedicated and hardworking individuals has helped shape my experience and contributed to my growth in this role." Media contacts. Christine Ottow Director of Strategic Communications Heather Redfern Public Affairs Manager Social links.