UCLA Health

Comprehensive health system with top hospitals

Patient Service Representative - Ambulatory Float Team

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeCalifornia, USANo salary listedIn-person

About the Job

Requirements

Ability to travel to various UCLA Health locations and be physically present at the job site.
Ability to work various days and shifts, including occasional weekends; days and hours may vary depending on assignments.
Familiarity with the authorization process and managed care programs.
Knowledge of medical terminology.
Skill in setting priorities that accurately reflect the relative importance of job responsibilities.
Ability to establish and maintain productive working relationships with faculty, staff, administration, and patients from varied social, cultural, and economic backgrounds.
Verbal communication skills to clearly convey complex problems in formal and informal situations.
Ability to interact diplomatically and sympathetically with patients in varying degrees of health.
Ability to integrate competing demands into a productive working environment.
Knowledge of job responsibilities and skill in using the equipment, software, and tools required for the job, with the ability to work steadily to complete tasks.

Desired Qualifications

Knowledge of major medical insurance plans and the types of coverage they provide.
Working knowledge of the CareConnect system for online transactions, including appointment scheduling, procedure scheduling, encounter registration, referrals, authorizations, hospital lab results, and medical reports.

Required:

Ability to travel to various UCLA Health locations and being physically present at the job site
Ability to work various days/shifts and occasional weekends; Days and hours may vary depending on assignments.
Familiarity and knowledge of authorization process and managed care programs
Knowledge of medical terminology
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
Ability to creatively integrate competing demands into a productive working environment.
Ability to demonstrate clear knowledge of job responsibilities; skillfully use equipment, software and tools required to do the job; and to work steadily to get job done.

Preferred:

Knowledge of major medical insurance plans and types of coverage provided.
Working knowledge of CareConnect system to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, completing referrals, inputting authorizations, hospital lab results and medical reports.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

About the Company

UCLA Health

Comprehensive health system with top hospitals

UCLA Health is a large, integrated healthcare system in Los Angeles that operates multiple hospitals and a wide network of primary- and specialty-care clinics. It provides medical services across many fields—from organ transplantation and cardiac surgery to neurosurgery and cancer treatment—and combines patient care with biomedical research. Its hospitals and physicians diagnose and treat complex illnesses and bring the latest medical discoveries into practice. UCLA Health stands out because it runs a comprehensive, highly ranked set of facilities (including Ronald Reagan UCLA Medical Center and UCLA Mattel Children’s Hospital) and emphasizes leading research, education, and specialized care across a broad regional network. The organization aims to deliver high-quality medical care while advancing medical knowledge and sharing new treatments with patients locally and globally.

Company size: 10,001+
Company stage: Grant
Total funding: $25.3M
Headquarters: Santa Monica, CA
Founded: 1955

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