eTrepid

Veteran-owned MSSP offering ransomware warranty

Appointment Setter

Sales Development RepresentativeConfirmed live in the last 24 hours

Full-timeMechanicsville, MD, USANo salary listedRemote

About the Job

Requirements

A high school diploma or equivalent is required.
Sales experience is helpful but not required.
Previous experience in cold calling, sales, customer service, or a related field is required.
Strong online research skills are required.
The candidate must be able to meet and exceed goals and expectations.
The candidate must be able to produce reliable results on time.
The candidate must be able to learn about multiple products and sell without being aggressive.
The candidate must be able to work within a team and independently as needed.
Excellent verbal communication, active listening, interpersonal, and rapport-building skills are required.
Strong time management skills are required to fulfill quotas within a specific period.
The candidate must be a self-motivated, detail-oriented, creative thinker who is willing to learn and grow.
The candidate must be a United States citizen.

Responsibilities

Work with the Marketing and Sales Departments to generate appointments with leads and prospects and schedule reviews with current clients.
Collect contact details and signatures from potential leads and clients for follow-up.
Answer questions and address objections to meet objectives.
Meet daily and weekly quotas consistently.
Contact prospects identified through lead-generation activities.
Generate qualified leads primarily through calling campaigns.
Gather account intelligence and enter it into the customer relationship management system.
Schedule qualified appointments for the sales team.
Navigate the customer relationship management system to gain insights and record activity.
Provide data and quantitative analysis on lead quality to improve lead acquisition.
Participate in marketing and lead-generation email campaigns.
Distribute marketing materials and set appointments for interested customers.
Provide timely feedback to the Sales Manager.
Maintain accurate customer information records.
Develop sales skills and learn the optimal sales process.
Perform other assigned duties and responsibilities.

Desired Qualifications

Prior customer service experience is preferred.

Job Description

The Appointment Setter will work with the Marketing and Sales Departments to generate appointments with leads and prospects, as well as work to schedule reviews with the current client base.

Key Responsibilities:

Get information, such as contact details and signatures, from potential leads and clients for follow-up
Confidently answer questions and rebuff excuses to meet objectives
Consistently meet daily and weekly quotas
Reach out to prospects identified through lead generation activities
Generate qualified leads primarily through calling campaigns
Gather intelligence about the accounts you are assigned to input into CRM
Schedule qualified appointments for the sales team
Understand how to navigate a CRM system to gain insights and record activity
Provide data and quantitative analysis on lead quality to help improve lead acquisition
Participate in marketing and lead generation email campaigns
Distribute marketing materials and set appointments to/for interested customers
Provide the proper feedback to the Sales Manager in a timely fashion
Accurately keep records on customer information
Develop your sales skills and learn the optimal sales process
Perform other duties or responsibilities as required

Qualifications

Eligibility Requirements:

Sales experience is a big plus, but not required.
High school diploma or equivalent
Desire to be successful
Prior customer service experience preferred
Professional and courteous demeanor
Excellent verbal communication skills is a must, as is the ability to build rapport with clients
Previous experience in cold calling, sales, customer service, or other related fields
Strong interest in pursuing a sales career with the ability to meet and exceed goals and expectations
Strong and proven online research skills
Self-motivated and creative thinker with the drive to learn, grow and succeed.
Ability to consistently produce reliable results on time.
Highly motivated and detail-oriented individual who thrives in a startup team environment
A strong communicator and have a knack for being quick on your feet
Excellent communication skills including eloquence, active listening and interpersonal skills
Ability to learn about multiple products and sell without being aggressive
Ability to work within a team and independently as needed
Relentless determination!!
Excellent time management skills to fulfill quotas within a specific period

Additional Information

If you have an interest and meet these requirements, we encourage you to apply online!

Must be a United States Citizen to Apply 
EOE Principles Only.

About the Company

eTrepid

Veteran-owned MSSP offering ransomware warranty

eTrepid provides fully managed cybersecurity services as a veteran-owned Managed Security Service Provider (MSSP). It offers comprehensive cyber protection aligned to the five NIST framework tenets, wrapped with warranties and insurance: a $1,000,000 ransomware warranty, up to $5,000,000 in cyber breach insurance, and $100,000 in cyber crime insurance. The company operates 24/7 with real-time monitoring and a ten-minute response time guarantee, and it can deploy in all 50 states. It keeps up with regulations like the Cybersecurity Maturity Model Certification (CMMC) and partners with global IT leaders to monitor client systems around the clock. Its goal is to deliver fear-free IT security by providing thorough, rapid protection and insured peace of mind for its clients.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Mechanicsville, IA
Founded: 2009

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