Full-Time

Appointment Setter

Updated on 9/4/2026

eTrepid

eTrepid

11-50 employees

Veteran-owned MSSP offering ransomware warranty

No salary listed

No H1B Sponsorship

Mechanicsville, MD, USA

Remote

US Citizenship Required

Category
Sales & Account Management (1)
Required Skills
Sales
Lead Generation
Cold Calling
CRM
Marketing
Customer Service

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Requirements
  • A high school diploma or equivalent is required.
  • Sales experience is helpful but not required.
  • Previous experience in cold calling, sales, customer service, or a related field is required.
  • Strong online research skills are required.
  • The candidate must be able to meet and exceed goals and expectations.
  • The candidate must be able to produce reliable results on time.
  • The candidate must be able to learn about multiple products and sell without being aggressive.
  • The candidate must be able to work within a team and independently as needed.
  • Excellent verbal communication, active listening, interpersonal, and rapport-building skills are required.
  • Strong time management skills are required to fulfill quotas within a specific period.
  • The candidate must be a self-motivated, detail-oriented, creative thinker who is willing to learn and grow.
  • The candidate must be a United States citizen.
Responsibilities
  • Work with the Marketing and Sales Departments to generate appointments with leads and prospects and schedule reviews with current clients.
  • Collect contact details and signatures from potential leads and clients for follow-up.
  • Answer questions and address objections to meet objectives.
  • Meet daily and weekly quotas consistently.
  • Contact prospects identified through lead-generation activities.
  • Generate qualified leads primarily through calling campaigns.
  • Gather account intelligence and enter it into the customer relationship management system.
  • Schedule qualified appointments for the sales team.
  • Navigate the customer relationship management system to gain insights and record activity.
  • Provide data and quantitative analysis on lead quality to improve lead acquisition.
  • Participate in marketing and lead-generation email campaigns.
  • Distribute marketing materials and set appointments for interested customers.
  • Provide timely feedback to the Sales Manager.
  • Maintain accurate customer information records.
  • Develop sales skills and learn the optimal sales process.
  • Perform other assigned duties and responsibilities.
Desired Qualifications
  • Prior customer service experience is preferred.

eTrepid provides fully managed cybersecurity services as a veteran-owned Managed Security Service Provider (MSSP). It offers comprehensive cyber protection aligned to the five NIST framework tenets, wrapped with warranties and insurance: a $1,000,000 ransomware warranty, up to $5,000,000 in cyber breach insurance, and $100,000 in cyber crime insurance. The company operates 24/7 with real-time monitoring and a ten-minute response time guarantee, and it can deploy in all 50 states. It keeps up with regulations like the Cybersecurity Maturity Model Certification (CMMC) and partners with global IT leaders to monitor client systems around the clock. Its goal is to deliver fear-free IT security by providing thorough, rapid protection and insured peace of mind for its clients.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Mechanicsville, Iowa

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • Its website was updated August 11, 2026, signaling active sales messaging.
  • DoD contractors face CMMC Level 1 requirements by FY2026, boosting demand.
  • Microsoft marketplace partner activity in November 2025 expands channel reach.

What critics are saying

  • Revenue depends on federal compliance cycles and FY2026 CMMC enforcement.
  • A single GSA contract vehicle concentrates government sales exposure.
  • Crowded MSSP rivals compress margins and steal procurement wins by 2027.

What makes eTrepid unique

  • eTrepid pairs GSA MAS 47QTCA21D00FP with HACS cybersecurity services.
  • It holds Microsoft AOS-G status for GCC High and DoD licensing.
  • ThreatKrusher bundles compliance, cloud, and managed security for government buyers.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Work Hours

Health Savings Account/Flexible Spending Account

Paid Vacation

Tuition Reimbursement

Professional Development Budget