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PetSmart

Retailer of pet products and services

Pet Bather

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeWillis, TX, USAIn-person

About the Job

Requirements

  • Successfully complete PetSmart’s Splash training and safety certification program.
  • Demonstrate proficiency in computer applications.
  • Be able to react under pressure and maintain composure.
  • Be flexible to work evenings, weekends, and holidays as needed.
  • Have strong organizational skills and attention to detail and safety measures.
  • Have strong written and verbal communication skills.
  • Stand, walk, climb a ladder, use hands to handle, feel, hold, and write, and frequently reach, stoop, kneel, crouch, talk, and hear; depth perception is required.
  • Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
  • Work in an environment with moving mechanical parts, wet conditions, pet hair, moderate to occasionally high noise, and live animals.
  • Applicants must be over age 18, except where otherwise provided by law.
  • For associates hired on or after March 2, 2026, providing standalone grooming services for cats is required; associates hired earlier may elect to train in cat grooming, which becomes an essential function once trained.

Responsibilities

  • Engage with pet parents and pets to provide positive experiences and salon-specific services while upholding the company’s vision, mission, values, and strategy.
  • Share responsibility for store cleanliness, recommending solutions for pet parents, and pet safety standards.
  • Provide a positive pet parent experience in person, over the phone, and at the sales register.
  • Greet pet parents, answer questions, and assist with salon reservations.
  • Perform check-in and check-out procedures.
  • Independently perform bath and brush services and standalone services such as nail trims, teeth brushing, and sanitary services, as well as standalone cat services when required, according to company bathing standards and procedures.
  • Share additional health and wellness solutions with pet parents based on pets’ needs.
  • Ensure a safe environment for associates, pets, and pet parents.
  • Take immediate action when a sick or injured pet is identified and transport the pet to a veterinarian as needed.
  • Recommend, inform, and sell merchandise and services.
  • Maintain total store cleanliness standards.
  • Assist and work in other departments as required; perform other assigned duties.
  • Participate in the company’s culture of belonging and recognition.
  • Follow company policies and procedures.

About the Company

PetSmart

Retailer of pet products and services

PetSmart operates a chain of retail stores and an online platform that sell pet products and provide pet services. The main offerings include pet food and supplies, along with services such as grooming, dog training, and boarding. The way it works is by direct sales through physical stores and online shopping, with added options like curbside pickup and same-day delivery, plus loyalty programs and promotional offers to encourage repeat business. What sets PetSmart apart from competitors is its combination of a wide range of products with integrated services for pet care (grooming, training, boarding) under one brand, plus convenient service options that streamline shopping and care for pets. The company aims to be a convenient, comprehensive destination for pet owners, enabling them to buy products and access pet care services in one place.

Company size
10,001+
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1987

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