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O'Reilly Auto Parts

Automotive parts retailer with nationwide stores

Associate Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeHuber Heights, OH, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent (GED) is required.
  • Completion of the Assistant Manager Certification, Sales Specialist Training, Manager Development Program, and Installer Service Specialist is required.
  • Excellent interpersonal and leadership skills are required.
  • Ability to read and match numerical and alphabetic characters quickly and accurately is required.
  • Knowledge of automotive parts, equipment, and systems is required.

Responsibilities

  • Assist the Store Manager in sales, profitability, appearance, and overall store operations.
  • Supervise wholesale or retail store operations and the team members involved.
  • Supervise work performed by all team members assigned to the store or HUB store.
  • Work jointly with the District Manager and Store Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging supervised team members.
  • Communicate and discuss company information with all store team members.
  • Train new team members, handle performance evaluations, and recommend pay increases.
  • Ensure all team members continually improve their skills through training on company policies and procedures, customer service, computer operations, catalogs, sales, and safety.
  • May be assigned a schedule for making weekly customer calls.
  • Support the Store Manager in assigned areas of store operations, including store accounting and daily reports, daily invoice checking, and inventory control.
  • Be responsible for store and vehicle maintenance, delivery fleet performance and appearance, and maintaining records for each vehicle.
  • Ensure staff keep the store or HUB store neat, clean, and organized at all times.
  • Maintain electronic scheduling, clocking, and payroll.
  • Use the installer pricing system to manage gross profit while maximizing commercial sales.
  • Monitor commercial returns for core and warranty abuse.
  • Review competitive price matches and price overrides for proper use.
  • Perform other duties assigned by the store, district, or regional manager, which may include payroll, accounting, distribution center, or other operational areas.
  • Work directly with the assistant management team to ensure all team members receive appropriate training in all areas.
  • May serve as City Delivery Supervisor, supervising HUB store staff to ensure accuracy, maintain efficiency, and provide a high level of customer service.
  • Coordinate and oversee city route schedules, functions, and deliveries from the HUB store to area stores.
  • As City Delivery Supervisor, ensure orders are picked and delivered efficiently, research and resolve customer questions, problems, and complaints, and coordinate staff efforts to maximize efficiency.
  • Assist with scheduling workload, team member work schedules, and time off, and schedule appropriate staffing to ensure customers receive the best service possible.
  • Ensure store staff and drivers maintain a high degree of safety at all times.
  • Perform other duties as assigned.

Desired Qualifications

  • Fluency in multiple languages is desired, with Spanish highly desired.
  • ASE Certification is desired.

About the Company

O'Reilly Auto Parts

Automotive parts retailer with nationwide stores

O'Reilly Auto Parts runs a large network of auto parts retail stores and distribution centers, selling automotive parts and supplies to retail customers and professional installers. It stocks a wide range of parts and related items and helps customers choose the right parts with knowledgeable staff and efficient service. The company differentiates itself through its nationwide store footprint, emphasis on customer service, and a culture focused on growth and development, aiming to be the dominant supplier in its markets by offering the best price, quality, and service. Its goal is to become the leading auto parts supplier in its market areas by delivering strong prices, quality parts, and high levels of service.

Company size
10,001+
Company stage
IPO
Headquarters
Springfield, IL
Founded
1957

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