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Genpact

Global professional services for data-driven operations

Lead Consultant - Enterprise Application

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a master's degree in Software Engineering.
  • English proficiency at C2 level is required.
  • Required skills include Agile Methodology, Automated Testing, CIG Integration, Client Advisory, Client Relations, Collaboration Tools, Customer Onboarding, Customer Relationship Management (CRM), Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, JD Edwards Direct Steam Injection (DSI), JD Edwards Service Manager, Master Data Management (MDM), OLFM (Oracle), Oracle Advanced Supply Chain Planning (ASCP), Oracle ATG Webservices, Oracle Cloud, Oracle Customer Experience (CX), Oracle Demantra Demand Driven Planning, Oracle Eloqua, and Oracle Fusion Cloud Procurement and Sourcing.

Responsibilities

  • Gather, analyze, and document business requirements for Workday HCM implementations and enhancements.
  • Configure and maintain Workday Human Capital Management modules based on business requirements.
  • Conduct workshops with business stakeholders to understand HR processes and recommend Workday best practices.
  • Translate business requirements into functional specifications and system configurations.
  • Configure business processes, security roles, organizations, supervisory structures, and staffing models.
  • Perform gap analysis and recommend process improvements using Workday standard functionality.
  • Support Workday implementation, deployment, and post-production activities.
  • Configure and maintain Core HCM organizations, job profiles, positions, staffing models, compensation eligibility, business processes, calculated fields, custom reports, notifications, and Workday Inbox tasks.
  • Configure condition rules and validation rules.
  • Create and maintain custom objects and related business process configurations.
  • Design, configure, and optimize Workday business processes.
  • Configure approvals, routing, notifications, and escalations.
  • Review business process performance and recommend improvements.
  • Ensure compliance with organizational policies and HR standards.
  • Configure and maintain domain and business process security policies.
  • Assign and manage security groups and role-based access.
  • Support security audits and compliance requirements.
  • Troubleshoot security-related issues.
  • Develop and maintain advanced reports, matrix reports, composite reports, dashboards, and discovery boards.
  • Build calculated fields for reporting requirements.
  • Analyze HR data and provide business insights.
  • Support scheduled report delivery and report optimization.
  • Perform data validation and data cleansing activities.
  • Support data conversion and migration during implementations.
  • Coordinate mass uploads using Enterprise Interface Builder (EIB).
  • Ensure data integrity across Workday modules.
  • Prepare test scenarios and test scripts.
  • Perform unit testing, system integration testing (SIT), user acceptance testing (UAT), and regression testing.
  • Resolve functional defects and support issue tracking.
  • Validate system configurations before production deployment.
  • Work closely with integration teams on inbound and outbound integrations.
  • Validate integration requirements with business users.
  • Support testing of integrations with payroll, finance, Active Directory, benefits providers, and third-party applications.
  • Assist in troubleshooting integration-related functional issues.
  • Provide Level 2 and Level 3 functional support.
  • Investigate and resolve Workday production issues.
  • Monitor tenant health and business process performance.
  • Support Workday bi-annual releases and feature adoption.
  • Review Workday release notes.
  • Analyze new features and determine business impact.
  • Perform regression testing for Workday updates.
  • Recommend adoption of new Workday functionality.
  • Prepare Functional Design Documents (FDD).
  • Develop Configuration Workbooks.
  • Create Business Process Documents.
  • Maintain Solution Design Documentation.
  • Develop User Guides and Training Materials.
  • Update Standard Operating Procedures (SOPs).
  • Collaborate with HR, Payroll, IT, Finance, and business users.
  • Conduct requirement-gathering sessions.
  • Provide functional demonstrations.
  • Support change management and user adoption activities.
  • Train HR teams and business users on Workday functionality.
  • Conduct end-user training sessions.
  • Prepare knowledge transfer documentation.
  • Support post-go-live training.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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