Project Manager 1

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

Our InComm Healthcare team is growing! The Project Manager I is a great stepping stone to grow into project management and implementation. This person will coordinate, plan, document and manage InComm Healthcare implementation projects. Knowledge of and familiarity with the retailers’ point-of-sale systems, Payments Processing industry, and bankcard operations to a variety of service providers is also strongly preferred. You will regularly interface with internal/external clients and teams. 

Responsibilities

• Maintain complete control and responsibility for the entire implementation including initiation, planning, execution, closing, and monitoring. This is a multi-project and multi-client environment.
• Experience of handling interactions with external clients and working relationships with internal stakeholder and project leaders.
• Manages the project team resources assigned, timelines and objectives of a project and project schedule
• Drives all tasks to completion to meet project goals. 
• Provide professional consultation on card materials, digital assets, configurations, implementation, support and benefit programs to effectively meet the customer's business needs.
• Assess and evaluate client needs for initial scope requirements of project and develop project plan unique to the program requirements and objectives based on the assessment.
• Prepare and maintain project plans and client-facing communications including - but not limited to - project timelines, schedules, agendas, and training plans.
• Ability to use project management tools to track progress; drive the direction of the project and communicate with involved team members, with a high degree of proficiency.
• Work with the Product team and other analysts to ensure that business & functional requirements align with product roadmap.
• Support promotion of project management best practices and FSIT Portfolio Management processes.
• Proactively identify factors jeopardizing the project and escalate issues to management as appropriate.
• Manage multiple projects, tasks, and responsibilities simultaneously.
• Conduct post project reviews with management to improve workflow and identify opportunities for efficiency
• Facilitate conference calls and/ or on-site meetings for key milestones such as Kick Off Meeting, client requirements gathering, Cutover, etc.
• Provides technical direction for the configuration, design, and systems integration from project scoping phase through implementation.
• Ability to assess risks, assist with problem solving, and identify cost savings to the associated.
• Applies significant knowledge of industry trends and developments to improve service to our clients.
• Review work and technical documentation submitted by the business and development teams.
• Keeps stakeholders well informed of status of development effort and serves as liaison between development teams, clients, and business.
• Other Tasks and Responsibilities as Assigned

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Project Management, or related field.
• 1 to 3 years of professional experience with:
  • Project coordination or project management.
  • Client-facing account or implementation support.
  • Healthcare operations, technology, financial services, or related industries.
  • Cross-functional team collaboration.
• Preferred
• 1 to 3 years of experience including:
• End-to-end healthcare or financial services implementation management.
• Healthcare administration or payer experience.
• Vendor or client relationship management.
• CAPM or equivalent project management certification.
• Healthcare industry coursework or certification.
• Operational process improvement initiatives.
• Proficient in the use of Office 365, Microsoft Project, Excel, Visio and PowerPoint
• Experience using ServiceNow, Lucid, Confluence, Azure or Quickbase is preferred.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier II

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