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Ouihelp

Technology-driven platform for in-home caregiving

Responsable de secteur d'aide à domicile

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeVersailles, FranceIn-person

About the Job

Requirements

  • Successful professional experience in the medico-social sector.
  • A validated level 5 diploma, such as a BTS, DUT, DEUST, or professional title.
  • Strong knowledge of the private and/or public health sector and its challenges.
  • A Category B driving license and access to a vehicle.
  • Good communication and interpersonal skills, with the ability to adapt to different contacts, including care assistants and families.
  • Computer proficiency, including mastery of scheduling software, and the ability to learn new software.
  • Versatility, rigor, and organizational skills.
  • Resilience, results orientation, responsiveness, autonomy, and willingness to learn and develop.

Responsibilities

  • Handle home-care requests from prospective clients, including assessing needs at home, preparing support plans, and following up on requests.
  • Recommend suitable care assistants according to beneficiaries’ situations and needs.
  • Supervise services and ensure service quality and satisfaction for beneficiaries and their families.
  • Coordinate schedules and contracts for a team of approximately 30 care assistants in the assigned area.
  • Arrange replacements when care assistants are absent or on leave.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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