Sommelier

Mandarin Oriental, Costa Navarino is looking for a Sommelier to join our Restaurants, Bars & Experiences team, for season 2027.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at the Mandarin Oriental, Costa Navarino within the Restaurants, Bars & Experiences Department in Pylos, Messenia, Greece the Sommelier is responsible for providing the highest level of service and professional excellence, being ever present in the operation ensuring the highest standards and to completely satisfy our guests during their meal experience. The Sommelier will also assist the Sommelier team in driving the development of an innovative and unique wine program while continuously developing wine knowledge and service skills. The Sommelier reports to the Head of Wines.

As Sommelier, you will be responsible for the following duties:

• Drive kind and generous service in always treating both guests and colleagues in a respectful manner while and treasuring our colleagues as much as our delightful guests.
• Ensure active and regular communication with the team through daily line ups.
• Ensure that the wine list and wines by the glass suggestions are consistently updated.
• Display excellent food and wine knowledge, being able to recommend and match appropriate wines with the chosen food to all guests.
• Assist in the organization of regular wine trainings for the FOH and Bar team.
• Ensure that all beverages are correctly charged.
• Ensure appropriate processes and systems are in place to deliver both revenue and profit margins as per budget projections.
• Handle all duties relating to ordering, requisitions and return of unusable beverages, maintaining sufficient stock levels and MEP.
• Be cognizant of quality and cost control through close liaison with the Purchasing and Logistics Director.
• Ensure that all beverages are stored securely.
• Ensure that the cellar is always kept stocked, clean and in the appropriate operational order.
• Organize the cellar and all related paperwork in an efficient manner to ensure successful monthly stock takes.
• Maintain daily liaison and partnership with the Culinary team to share information, best practice and ensure a harmonious relationship between culinary and service teams, resolving any concerns after and not during service.
• Attend all internal and hotel meetings required according to meetings schedule.
• Ensure service and Back of House areas are always kept clean and work is conducted according to the MOHG standards of FLHSS.
• Report and follow up all maintenance defaults to ensure efficient and professional delivery of service.
• Assist the Head of Wines with completion of office admin work.
• Perform any other reasonable duties as required by management.

As Sommelier, we expect from you:

• Valid EU Passport or Hellenic Residence Permit.

• Minimum of 2 years relevant experience.

• Wine education and professional sommelier qualifications are mandatory.

• Fluency in English.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Task force opportunities across the Group of Mandarin Oriental. Depending on your role, you may have the opportunities to be selected as a Cultural Exchange Ambassador. CEAs help to spread our unique Oriental heritage and act as role models, demonstrating how Colleagues will work together to deliver on our vision, mission and philosophies.
• Accommodation and laundry of linen.
• Three complimentary meals per day at our Colleague restaurant.
• Uniform and laundry of uniform.
• Private Medical Insurance.

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