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CoralTree Hospitality

Manages luxury hotels, resorts, residences

Director of Food and Beverage

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNapa, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in hospitality management, Food & Beverage Management, or a related field is required.
  • At least five years of experience as a Director of Food & Beverage in a four- or five-star luxury hotel is required.
  • At least ten years of progressive food and beverage management experience, including restaurants, bars, catering, banquets, and in-room dining, is required.
  • Ability to lead high-volume food and beverage operations while achieving financial and guest satisfaction goals is required.
  • Strong financial acumen, including P&L management, budgeting, forecasting, labor productivity, and cost controls, is required.
  • Extensive knowledge of culinary trends, menu development, beverage programming, and wine is required.
  • Ability to recruit, inspire, develop, and retain high-performing teams is required.
  • Experience with purchasing, inventory management, vendor negotiations, and hospitality operating systems is required.
  • Proficiency in Microsoft Office and restaurant management technology is required.
  • Food safety and alcohol service certifications are required.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, is required.

Responsibilities

  • Lead and oversee all food and beverage operations, ensuring consistency in service, quality, and guest satisfaction.
  • Recruit, train, mentor, and develop managers and associates.
  • Establish training programs, performance expectations, and operational standards, and communicate departmental goals to empower leaders to own financial and operational performance.
  • Develop and manage annual operating budgets, business plans, forecasts, and financial objectives.
  • Monitor revenue, labor, food and beverage costs, operating expenses, and departmental profitability; track key performance indicators and implement corrective action plans to improve profitability.
  • Implement labor management strategies, including staffing models, scheduling, and productivity standards.
  • Partner with Culinary leadership on menu engineering, recipe costing, pricing strategies, and cost controls.
  • Oversee purchasing, inventory management, vendor relationships, and expense management.
  • Oversee daily operations of restaurants, bars, in-room dining, catering, banquets, and other food and beverage services.
  • Establish and maintain standard operating procedures to support efficient operations and consistent service delivery.
  • Collaborate with the Executive Chef to develop menus and beverage programs that reflect the hotel's identity and Napa Valley's culinary culture.
  • Maintain standards for food quality, presentation, beverage execution, cleanliness, and service; ensure outlets are staffed, equipped, and prepared for business demands.
  • Oversee departmental purchasing, inventory, equipment maintenance, and operational supplies.
  • Oversee installation, configuration, implementation, and maintenance of food and beverage operating systems, particularly the POS system; ensure functionality, accuracy, and effective use, and provide training and support to operational leaders.
  • Ensure compliance with health, sanitation, food safety, alcohol service, and employment regulations.
  • Develop and execute strategies to maximize revenue across food and beverage outlets.
  • Partner with Sales and Marketing to create promotions, special events, seasonal programming, and guest experiences.
  • Identify opportunities to increase guest spending, grow market share, and improve outlet performance.
  • Build relationships with local wineries, businesses, and community partners to strengthen the property's position in Napa Valley.
  • Monitor industry trends, competitive offerings, and guest preferences to maintain relevant food and beverage experiences.
  • Collaborate with Sales to maximize catering and banquet revenue while ensuring operational execution and profitability.
  • Ensure outlets deliver luxury-hotel service standards; monitor guest satisfaction, online reviews, and feedback, and identify improvement opportunities.
  • Resolve guest concerns professionally and promote effective service recovery.
  • Maintain a visible presence throughout operations, support teams, and engage with guests.
  • Evaluate and enhance the guest experience to encourage repeat visitation and loyalty.
  • Lead food and beverage pre-opening initiatives to ensure operational readiness for the hotel opening.
  • Develop and implement operating procedures, service standards, training programs, and departmental policies.
  • Collaborate with hotel leadership on staffing plans, recruitment, budgets, and opening timelines.
  • Oversee operational supplies, equipment, inventory, and departmental preparations.
  • Coordinate with Culinary, Sales, Marketing, Finance, and other departments throughout the pre-opening process.
  • Establish an operational foundation that supports long-term financial performance and guest experiences.

About the Company

CoralTree Hospitality

Manages luxury hotels, resorts, residences

CoralTree Hospitality manages luxury hotels, resorts, and residences across the United States, offering comprehensive management services for independent, branded, and soft-branded properties, plus specialized management for golf courses, spas, HOAs, and memberships. It operates with a decentralized, on-site leadership model and delivers operations, marketing, sales, revenue management, brand development, and HR support under management agreements with property owners; it can also oversee vacation rental units and HOA services, recently launching the CoralTree Residence Collection with 1,100+ residences. The company differentiates itself through market-driven, on-site empowerment, a focus on luxury lifestyle properties, and its lineage from Destination Hotels and Two Roads Hospitality supported by Lowe. CoralTree’s goal is to improve property performance and profitability, expand its portfolio, and grow its residence and rental-management offerings across the United States.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Englewood, CO
Founded
Not listed

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