Unit Service Representative
About the job
- Follow safety guidelines and act in a safe manner.
- Demonstrate and support the company’s Pledge of Conduct.
- Maintain acceptable work attendance to perform the job.
- Be capable of walking, standing, stooping, and bending.
- Work safely in the limited space inside a water kiosk.
- Work in heat.
- Work as a team member with a positive attitude.
- Clean thoroughly and take pride in a job well done.
- Be detail- and task-oriented.
- Clean and sanitize the outside vending areas.
- Pick up trash around the unit.
- Clean signs, posts, caps, and doors.
- Verify component functionality.
- Complete and review appropriate reports.
- Notify a supervisor or designated operations personnel of any problems at the machines as they are observed.
- Perform light mechanical work to clear occasional coin jams at refill stations.
- Record water readings.
About the company
Watermill Express runs a network of automated water and ice vending stations where customers drive up and refill their own bottles with water or pick up ice. The system is self-service and pays per refill, with revenue from water, ice, and related items like reusable bottles. Stations are serviced daily and monitored 24/7 by computers to ensure cleanliness and safety, including advanced filtration such as reverse osmosis. The company differentiates itself by emphasizing hygiene, high-purity water, and an environmentally friendly model that reduces plastic waste and saves customers money. Its goal is to provide affordable, safe drinking water while making convenient, eco-friendly hydration accessible to environmentally-conscious consumers.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Brighton, Colorado
Founded
1979
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Simplify's Take
What believers are saying
- El Paso approved a new Fox Plaza station in January 2026, replacing an older unit.
- Brentwood said Watermill roughly tripled EBITDA through new stations and ice prototypes.
- Consumers seeking cheaper, reusable-bottle refills support continued demand in Sunbelt suburbs.
What critics are saying
- Yucca Valley rejected a Watermill station in July 2026, signaling zoning resistance.
- BBB complaints and Yelp reports cite double charges and billing disputes, damaging trust.
- Local permit fights can stall expansion; a sustained approval slowdown caps unit growth.
What makes Watermill Express unique
- Watermill Express runs unattended drive-up water and ice stations, reducing labor costs.
- Brentwood’s 2025 $410 million continuation fund backs Watermill’s franchise and prototype expansion.
- Its 24/7 computerized monitoring and state-certified testing create a defensible quality narrative.
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Benefits
- Health Insurance
- Health Savings Account/Flexible Spending Account
- Life Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Paid Vacation
- Paid Holidays
- 401(k) Company Match
- Performance Bonus