Preferred Account Representative - General Contractors

Brief Job Description: 

The Preferred Account Representative, General Contractors serves as the primary internal liaison for assigned general contractor accounts, delivering exceptional client management, cross-functional coordination, direct sales and pre-sales support across all Vertiv business verticals. This position supports the Senior Account Manager in cultivating and managing strategic relationships with assigned general contractor accounts. This role functions as the day-to-day point of contact for general contractor clients, ensuring contractual and operational documentation remains current, directing client inquiries to appropriate internal resources, and coordinating seamlessly across Vertiv's GSA, Channel, Federal, and Enterprise verticals. This is a client stewardship and account development role emphasizing relationship management, lead generation, and finding the path to closing sales.

Responsibilities:

• Cultivate and sustain productive relationships with assigned general contractor accounts, serving as a dependable and responsive point of contact for ongoing client needs
• Make daily outbound calls to target decision makers
• Works to achieve and surpass sales quota
• Receive and manage all incoming bids from assigned accounts, ensuring timely and accurate routing to the appropriate internal teams and subject matter experts within Vertiv
• Field pre-sales inquiries from clients, addressing initial questions and escalating complex technical or commercial matters to the appropriate personnel
• Support the Senior Account Manager by triaging client questions and directing requests to the proper internal resources across all Vertiv verticals (GSA, Channel, Federal, and Enterprise)
• Collaborates with offices to provide budgetary pricing and competitive/legacy cross-referencing
• Maintain all required documentation, agreements, and account records, ensuring accuracy, completeness, and compliance for each assigned account
• Develop and leverage cross-functional internal relationships to efficiently source answers, resolve client inquiries, and facilitate seamless communication
• Proactively farm assigned accounts to uncover new business opportunities, mapping organizational structures, key stakeholders, and project pipelines as broadly and deeply as possible
• Generates, updates, and tracks CRM opportunities
• Prepare and maintain lead time sheets, providing clients with accurate and current product availability information
• Organize and maintain comprehensive job lists, contact lists, and account documentation to support strategic account management activities
• Navigate and coordinate across Vertiv's GSA, Channel, Federal, and Enterprise verticals to deliver cohesive service to general contractor clients
• Communicate clearly, professionally, and proactively with clients, ensuring timely updates and a consistently high standard of responsiveness
• Map assigned accounts to identify all relevant decision-makers, project managers, procurement contacts, and organizational influencers
• Contribute to account strategy development by providing actionable insights on client needs, project activity, and competitive positioning
• Execute additional projects and administrative tasks as directed by the Senior Account Manager

Minimum Qualifications:

• Minimum of 3 years’ experience in sales or account management
• Proven performance achieving / exceeding assigned sales quotas
• Demonstrated success in business development
• Must be computer literate and comfortable using Microsoft Office product suite
• Highly accurate with good attention to details
• Be willing to adapt to new ideas
• Demonstrated highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously
• Excellent verbal and written communication skills, to include fluent English

Preferred Qualifications:

• Knowledge of IT infrastructure technology, including software, hardware, and/or networking 

Physical & Environmental Demands:

• None

Time Travel Required:

• 10%

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally, and grow with their business needs.  Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.   

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. help by sending an email to [email protected].