Manager – Indirect Procurement

POSITION SUMMARY:

The Manager, Indirect Procurement leads strategic sourcing, supplier management, and purchasing operations to optimize costs, strengthen supplier performance, and support Empower Pharmacy's continued growth. Operating in a hyper-growth, highly regulated 503A/503B environment, this role develops category strategies, negotiates commercial agreements, manages procurement controls, and delivers measurable financial value across indirect spending categories. The Manager oversees daily procurement execution, supervises team performance, and partners with Finance, Legal, and business stakeholders to balance cost, quality, service, and risk. Success requires strong commercial judgment, analytical discipline, effective negotiation, and the ability to translate business priorities into scalable procurement practices. The role advances process efficiency, supplier accountability, and spending visibility while applying sound judgment and adapting quickly to changing operational demands. Effective use of AI-enabled analysis supports faster, better-informed procurement decisions and stronger financial outcomes.

RESPONSIBILITIES:

Strategic Sourcing and Category Management

• Category Strategy: Develop and execute indirect sourcing strategies across assigned categories, balancing cost, service, quality, and supplier risk while aligning procurement priorities with business objectives.
• Competitive Sourcing: Lead RFPs, RFQs, and RFIs, evaluate supplier proposals, conduct market benchmarking, and negotiate favorable commercial terms that deliver measurable value and service improvements.
• Spend Optimization: Analyze purchasing patterns, identify supplier consolidation and standardization opportunities, and deliver validated cost savings and cost avoidance initiatives in partnership with Finance.

Supplier and Contract Management

• Supplier Performance: Manage strategic supplier relationships, monitor contractual commitments and service-level agreements, and implement corrective actions that improve service delivery, accountability, and long-term value.
• Contract Management: Oversee contract development, negotiation, renewals, and expiration tracking in collaboration with Legal and business stakeholders, ensuring commercial terms support operational and financial objectives.
• Risk Mitigation: Assess supplier financial, operational, regulatory, and business continuity risks, establish appropriate mitigation actions, and maintain procurement practices consistent with internal controls and business requirements.

Procurement Operations and Governance

• Purchasing Controls: Oversee purchase requisitions and purchase orders, verifying documentation, budget alignment, approval authority, and policy compliance to ensure accurate and timely purchasing transactions.
• Process Improvement: Improve procurement workflows, approval processes, and system utilization across procure-to-pay, e-sourcing, contract management, and spend analytics capabilities to increase efficiency and visibility.
• Procurement Compliance: Enforce purchasing policies, competitive bidding standards, preferred supplier arrangements, and ethical sourcing practices while resolving exceptions and maintaining transparent, consistent procurement decisions.

Team Leadership and Business Partnership

• Team Development: Supervise procurement personnel, establish performance expectations, coach employees on sourcing and purchasing practices, and strengthen execution quality, accountability, and responsiveness to business needs.
• Stakeholder Partnership: Collaborate with Finance, Legal, and business leaders to align sourcing priorities, support budget planning, resolve supplier issues, and improve procurement service delivery.
• Performance Reporting: Track sourcing outcomes, realized savings, supplier performance, and purchasing compliance; communicate results to stakeholders and prioritize corrective actions against established financial and operational targets.

KNOWLEDGE AND SKILLS:

• Strong knowledge of strategic sourcing, indirect category management, supplier negotiations, contract lifecycle management, and total cost of ownership principles.
• Proficiency in spend analysis, supplier benchmarking, financial reporting, savings validation, and procurement performance measurement to support informed commercial decisions.
• Working knowledge of procure-to-pay workflows, e-sourcing, contract management and spend analytics tools, including purchasing controls and approval processes.
• Demonstrated ability to supervise employees, manage competing sourcing priorities, influence cross-functional stakeholders, and resolve complex supplier and purchasing issues.

EXPERIENCE AND QUALIFICATIONS:

• Bachelor's degree in Supply Chain Management, Business Administration, Finance, Procurement, or a related field; equivalent combinations of education and relevant experience considered required.
• 3–5 years of relevant experience in procurement, strategic sourcing, supply chain, or supplier management, including exposure to indirect spending categories required.
• Demonstrated experience conducting competitive sourcing events, negotiating supplier agreements, analyzing spend and delivering measurable cost improvements required.
• Experience supervising employees or directly leading procurement activities, with demonstrated ability to coordinate work, establish priorities, and support employee development required.
• Experience managing IT/software, energy/utilities, or facilities categories, with familiarity in procurement technology, contract management systems, and supplier performance reporting preferred.