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Acadia Healthcare

Operates extensive behavioral health treatment network

Program Manager LMFT/LCSW

Mental & Behavioral HealthUpdated on Nov 13
Full-timeScotts Valley, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in behavioral or mental health or a closely related field is required.
  • A master's degree in behavioral or mental health is required where mandated by the state for licensed clinicians.
  • At least four years of experience working with the facility's population is required.
  • At least one year of supervisory experience is required.
  • A state-required licensed counselor or therapist credential appropriate to the clinical specialty is required.
  • A valid driver's license is required if required by the facility.
  • CPR and de-escalation/restraint certification are required; training is available upon hire and offered by the facility.
  • First aid may be required depending on state or facility requirements.

Responsibilities

  • Develop and maintain administrative and clinical operations that provide quality care and outcomes for patients.
  • Contribute to planning and implementing program goals, objectives, personnel, resources, and equipment, and implement approved program-plan objectives, timetables, expected outcomes, and measures for assigned areas of responsibility.
  • Oversee the program budget and policies regarding participant involvement, program requirements, and benefits, and direct counselors, clinical staff, or other facility or clinic staff involved in delivering services as needed.
  • Develop and implement procedures for efficient program operations, identify opportunities to improve efficiency, coordinate care delivery and workflow, and oversee scheduling, registration, discharge, and billing according to facility or clinic procedures.
  • Manage staff, including hiring, development, training, performance management, and communication, to ensure effective and efficient department operations.
  • Maintain an assigned caseload if applicable to the program.
  • Monitor staff schedules to ensure appropriate staffing levels are available to facilitate timely care.
  • Develop and implement treatment plans, and develop, maintain, and audit charts and records for people receiving services.
  • Liaise with and consult other staff on issues, regulations, and standards related to the clinical specialty.
  • Assist in developing and implementing program or organizational operating policies and procedures; ensure procedures and workflows align with organizational objectives, treatment protocols, regulations, and standards of care, and ensure operations meet environmental, safety, and infection-control requirements.
  • Provide outreach services in the area of clinical specialty as needed.
  • Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are unmet; and prioritize patient safety.
  • Perform other functions and tasks as assigned.

About the Company

Acadia Healthcare

Operates extensive behavioral health treatment network

Acadia Healthcare runs the largest international network of behavioral health facilities, delivering treatment for mental health and addiction issues. It provides inpatient psychiatric care, substance abuse detox, residential treatment, and outpatient programs, with services including medication-assisted treatment, family therapy, and experiential therapies across multiple care levels. The company stands out through its vast network of 230 locations across 40 states and its partnerships with other health systems via joint ventures with organizations like Fairview Health Services, Orlando Health, and SCL Health. Its goal is to improve access to behavioral health care by expanding its network and partnerships to offer coordinated, end-to-end treatment nationwide.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Franklin, TN
Founded
2005

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