Senior Business Development Manager - Merchant & PSP, Payment Service Providers

Summary

Apple is a place where extraordinary people gather to do their best work. On our Merchant and Acquirer Business Development and Partnerships team, we build partnerships and strategic alliances with merchants, acquirers, processors, service providers, developers, FinTech partners and payment startups. Apple Pay acceptance and Apple Wallet feature adoption is growing and the strength of our partnerships makes that possible. We are seeking a Senior Business Development Manager to support Apple Pay and Apple Wallet growth in the Americas. You will have the opportunity to work with a broad scope of internal teams who together build amazing financial products. You will build partnerships, expand Apple Pay acceptance, and launch Apple Wallet features with merchants and payment ecosystem partners that customers can’t live without.

Minimum Qualifications

5+ years work experience with 3+ years in account management with partners in the payment ecosystem (e.g. merchants, acquirers, processors, payment service providers, other payment developers, FinTech partners or payment startups) Comprehensive experience in contactless or digital payment processing and cross channel digital wallet acceptance (in card present and card not present environments and emerging payment technologies) Commercial experience and understanding of payment economics, payment fraud, risk, operations and issuer and network rules B.A., B.S., or equivalent degree or work experience Demonstrated business proficiency in written and verbal communications in English

Preferred Qualifications

Exceptional ability to initiate internal and external business discussions, drive ongoing engagements and influence at all levels of an organization Experience building positive and effective relationships with individuals and teams and a proven track record of relationship success Outstanding critical thinking Highly organized and accustomed to knowing and working in the detail Very strong ability to juggle multiple workstreams simultaneously, and demonstrated ability to pivot based on business needs Goal-oriented, results-driven self-starter with an ability to work autonomously while engaging, influencing and maintaining harmony with internal teams Strong ability to ramp quickly and to grow and learn from subject matter experts and others in the organization Several years of experience as a front line business development lead Additional verbal and written language skills (French, Spanish and/or Portuguese)

Description

This individual contributor business development role is primarily external-facing with partners in the payment ecosystem. A significant portion of the role requires internal engagement. Travel (domestic and international) is required as needed.

Responsibilities

Build and influence partner relationships at all levels Sell Apple Pay and Apple Wallet strategies, products, features, and programs via a consultative sales approach Uncover new growth opportunities that build an exciting customer experience Craft and implement account strategies that will grow and scale share Lead digital payment strategies with complex merchants and payment partners supporting digital wallets, card acceptance, merchant acquiring, card processing, card operations and the regulatory and network framework Structure partnership deals and negotiate terms Influence product strategy and roadmap by engaging the environment and sharing feedback Use resources and think creatively to solve customer problems Uncover opportunities, make decisions, and anticipate issues Optimize the customer experience Support cross-functional needs, priorities and ad-hoc account requests Participate in external industry leading consortiums to guide decision-making Track and report results and shifting priorities and realign focus as needed Act as partner point of entry into Apple Pay