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Concentrix

Global BPO offering customer engagement services

Cloud Solution Architect: Active Directory & PKI

System AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Expert-level Active Directory Domain Services experience, including architecture, operations, troubleshooting, and modernization.
  • Expert-level Public Key Infrastructure and Active Directory Certificate Services experience, including certificate lifecycle, templates, enrollment, governance, and troubleshooting.
  • Strong Windows Server knowledge, including DNS, Group Policy, Kerberos, NTLM, and security hardening.
  • A minimum of two of the three specified core skills: Active Directory Domain Services, Public Key Infrastructure/Active Directory Certificate Services, and Windows Server knowledge.
  • Knowledge of recent Windows Server functionalities and enhancements.
  • Ability to operate confidently across on-premises and hybrid identity environments.
  • Experience working in environments with high security, compliance, confidentiality, or regulated customer requirements.
  • Awareness of classified, regulated, sovereign, public sector, defense, or critical infrastructure IT environments where applicable.
  • Ability to follow strict confidentiality expectations and demonstrate professionalism, integrity, reliability, and accountability.
  • Ability to work effectively in complex enterprise IT landscapes and fast-moving customer situations.
  • Ability to meet applicable security screening, background check, or clearance requirements where customer engagements require it.
  • Finland citizenship and ability to apply for security clearance.
  • Fluent spoken and written English.
  • Experience working with enterprise customers in customer-facing technical delivery or advisory roles.
  • Strong troubleshooting and problem-solving skills, especially in critical identity, authentication, and certificate-related situations.
  • Ability to communicate and present effectively and engage stakeholders.
  • Ability to balance deep technical expertise with business understanding.
  • Ability to adapt quickly in changing environments and manage multiple stakeholders under pressure.
  • Strong ownership mindset and delivery discipline; ability to contribute to team knowledge and repeatable intellectual property.
  • Ability to work onsite as required for customer delivery, workshops, or high-security engagements.
  • Flexibility to travel as needed.

Responsibilities

  • Design and implement enterprise Active Directory Domain Services architectures.
  • Design and implement Public Key Infrastructure, Certificate Services, and certificate lifecycle management solutions.
  • Support Active Directory domain design, consolidation, modernization, and operational governance.
  • Guide customers on secure identity architecture, authentication, authorization, and certificate-based trust models.
  • Lead end-to-end delivery of Active Directory and Public Key Infrastructure engagements, including assessment, design, implementation, migration, and troubleshooting.
  • Troubleshoot complex identity, authentication, DNS, Group Policy, and certificate-related issues.
  • Deliver repeatable technical engagements for enterprise and regulated customers.
  • Act as a trusted technical advisor for customers and internal stakeholders.
  • Translate business, compliance, and security requirements into practical technical architecture.
  • Communicate with technical teams, customer decision makers, CSAMs, partners, and engineering teams.
  • Improve operational stability, monitoring, and reliability of identity and certificate services.
  • Support disaster recovery, backup, and business continuity planning for Active Directory and Public Key Infrastructure services.
  • Drive performance, maintainability, and operational maturity improvements.
  • Guide customers on secure-by-design identity and certificate architectures.
  • Support security hardening for Active Directory, Windows Server, Public Key Infrastructure, and related infrastructure.
  • Advise on access control, governance, compliance, and identity protection practices.
  • Collaborate with CSAMs, partners, engineering teams, and other Cloud Solution Architect communities to deliver customer outcomes.
  • Contribute reusable assets, delivery intellectual property, technical guidance, and best practices for Active Directory, Public Key Infrastructure, and hybrid identity scenarios.
  • Share knowledge with the broader team to strengthen identity, security, and high-security customer delivery capabilities.

Desired Qualifications

  • Microsoft Sentinel experience, especially supporting identity threat detection, security monitoring, and high-security customer scenarios.
  • Microsoft Defender for Identity or related identity threat detection experience.
  • Conditional Access, Identity Protection, privileged access, or identity governance experience.
  • PowerShell scripting and automation for Active Directory, Public Key Infrastructure, operational reporting, and repeatable delivery.
  • Microsoft Entra ID and hybrid identity concepts.
  • Microsoft Entra Connect/Active Directory Connect and synchronization fundamentals.
  • Identity federation such as Active Directory Federation Services and enterprise application/single sign-on integration.
  • Finnish language proficiency.
  • Relevant Nordic language capability, depending on customer and country needs.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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