W

Worldpay

Omnichannel payment processing for merchants

Implementation Manager

Full-Time
No salary listed
Mid
Sydney NSW, Australia
HybridHybrid role based in Sydney; some on-site presence may be required.
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • Possess expert level of knowledge on all relevant products and services.
  • Proficiency in CSS, HTML and Javascript.
  • Proficiency in at least one of the following programming languages: PHP / .NET / JAVA / C/ C++.
  • Knowledge of Database technologies: Oracle / SQL.
  • Ability to perform server log checks with SPLUNK analysis tool.
  • Proven background in managing projects and delivering customer technical integrations.
  • Confidence and experience in managing relationships between internal and external stakeholders.
  • Possess strong communication and interpersonal skills.
  • Creative and forward thinking with a good aptitude for problem solving.
  • Be curious, ability to capture customer requirements and familiar with funneling techniques.
  • Someone who can work independently as well as is a team player.
Responsibilities
  • Possess expert level of knowledge on all relevant products and services.
  • This is a customer-facing role, you will be responsible for supporting our merchants in integrating with Worldpay suite of payment services.
  • As a go-to expert, you’ll work directly with the merchant and Account Management team to fully understand the business and deliver the solutions that are fit for purpose
  • Supporting the merchant and their relevant technical team to integrate to our suite of products, designing and setting up their accounts, providing technical guidance, as well as assistance in troubleshooting and resolving incidents.
  • You will be responsible for defining the finalised scope and manage the project right though completion and post live monitoring, following clear and well-maintained project plan.
  • You will keep all relevant stakeholders updated with regular scheduled meetings to identity any risk early and ensure that the project is going to plan.
  • You’ll use your exceptional project management skills and experience to work on a high number of projects at any one time.
  • You’ll also plan and deliver customer demos and training on product functionality, to help maximise the value add to their businesses.
  • Build awareness of changing technical trends within the payment processing industry as well as wider technical trends such as security, web/browser technologies, mobile technologies etc.
  • This role is required to work with different teams across different geographies and time zones to deliver business outcomes. As such, the role may be required to work or remain contactable outside regular hours due to different time zones at times.
  • Other related duties assigned as needed.
Desired Qualifications
  • Experience in multiple operating systems: Windows, OSX, Linux, iOS, Android is a plus.

About the company

Worldpay, now part of FIS, provides payment processing and fintech services for online and in-store transactions. It supports merchants, financial institutions, and technology partners with omnichannel payment solutions, card issuing, merchant services, and API-driven integrations. Its products enable B2B and B2C payments across eCommerce and physical channels, integrating with third-party applications used by ISVs and VARs. The company earns revenue from transaction fees, subscriptions for advanced payment features, and value-added services. Their API-enabled platform helps businesses connect payment systems quickly and scale with demand. The goal is to help businesses improve customer experiences and grow by delivering reliable, scalable payment processing across multiple channels.

Company Size

5,001-10,000

Company Stage

Acquired

Total Funding

$2.9B

Headquarters

Cincinnati, Ohio

Founded

1990

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Simplify Jobs

Simplify's Take

What believers are saying

  • Global Payments closed Worldpay on January 9, 2026, creating enormous distribution leverage.
  • June 2026 product updates expand Worldpay's partner ecosystem and support AI-driven commerce.
  • Payments Advisory Group joined Worldpay's partner directory on August 24, 2026, signaling channel pull.

What critics are saying

  • Global Payments' January 2026 integration with Worldpay invites layoffs and executive churn through 2027.
  • Stripe and Adyen out-innovate Worldpay on developer experience, compressing pricing and margins.
  • Worldpay's commoditized acquiring business faces existential pressure if merchants standardize on API-first platforms.

What makes Worldpay unique

  • Worldpay spans 175 countries and 94 billion annual transactions after January 2026.
  • Worldpay serves enterprise, SMB, and embedded payments through one merchant platform.
  • Worldpay launched MCP in June 2026, supporting agentic-commerce integrations for developers.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Parental Leave
  • Global Recognition Platform
  • Global Employee Assistance Program

Growth & Insights and Company News

6 month growth

-1%

1 year growth

1%

2 year growth

2%
Business Matters
Oct 20th, 2026
Google Cloud outage in London hits Revolut, Lloyds and DPD.

Google Cloud outage in London hits Revolut, Lloyds and DPD. A power failure at a Google data centre in London disrupted Google Cloud services across the company's London region this morning, causing problems for customers of businesses including the banks Revolut and Lloyds, the delivery company DPD and the property website Rightmove. Google said on its service health page that the incident began at 07:08 UK time today in its London region, which it labels europe-west2. In an update it said that "due to a power event we had suffered" there had been an outage within one zone of the region, europe-west2-b, and that the power event was "mitigated". Earlier updates said multiple services in the region were experiencing "elevated errors and intermittent network failures". At the time of its latest update, Google listed 38 products as affected, including Compute Engine, Cloud Storage, BigQuery, Cloud SQL and Kubernetes Engine. Free newsletters The stories that matter to UK business, straight to your inbox. In an update posted at 12:58 UK time, Google said it was seeing services recover and was prioritising existing workloads, adding that customers "may not be able to yet create new workloads". It said full recovery of existing workloads should be completed, "tentatively", by 14:00 UK time. Google's advice to affected customers was to move workloads to another zone or region "if feasible". Revolut was particularly hard hit. The digital-only bank confirmed that "multiple services" had been affected, including card payments, transfers, ATM withdrawals, its trading platform and sign-ins, but said that "all our customers' money and data are safe". In a post on X, Revolut said: "We've been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused." Lloyds said: "Our app is online and customers can log in normally, though we understand some are having issues with certain online services this morning. We are aware of similar issues affecting other organisations and are monitoring the situation closely." Other websites and apps that appeared to be affected included HSBC and Royal Mail. HM Courts & Tribunals Service also reported problems with its cloud video platform, which is used for some remote hearings, although it was unclear whether these were linked to Google. The disruption follows several large IT failures in recent years. Two years ago a faulty software update from the American cybersecurity company CrowdStrike caused millions of computers running Microsoft Windows to crash, affecting everything from airports to the NHS. Amazon Web Services suffered a major outage last year. In June, Worldpay said a third-party power disruption had caused intermittent problems authorising transactions, a fault that left pubs and shops taking cash only during an England World Cup match. Dr Amro Al-Said Ahmad, a lecturer in computer science at Keele University, said: "The incident highlights the dependency effect of modern cloud ecosystems. "When a core cloud region experiences failures, the impact extends far beyond the directly affected services. Applications, APIs, databases, authentication systems, payment platforms, analytics pipelines, and third-party SaaS products that depend on those services can all experience cascading failures." Research by the Cyber Monitoring Centre and Parametrix, which specialises in cover for technology downtime, found that more than 60 per cent of UK organisations are dependent on the cloud, rising to more than 80 per cent of FTSE 100 companies. The same research found that around 80 per cent of UK organisations depend on Amazon Web Services, Microsoft Azure and Google Cloud, and put dependency in the finance sector at 76 per cent. It estimated that a 24-hour outage of a single Amazon Web Services region, eu-west-1, could generate losses of about £1bn, excluding downstream effects. The structure of the UK cloud market has drawn scrutiny before. In 2023, Amazon and Google complained to the Competition and Markets Authority that Microsoft's licensing practices restricted customer choice in cloud computing, a claim Microsoft disputed. Google said it would provide a further update on the London incident by 14:00 UK time. Amy Ingham. Amy Ingham is a reporter at Business Matters, covering UK business news with a focus on breaking news, business policy, late payments and insolvency. She joined the magazine in 2026 after completing the NCTJ Diploma in Journalism at Harlow College's journalism school. Her recent reporting includes British Steel's nationalisation and its impact on SME suppliers, the decline in late payments by large firms, and Insolvency Service director disqualifications. Reach her at [email protected].

Ae3 Media Ltd
Sep 24th, 2026
Hunnisett and Porter join L&C Mortgages in senior roles.

Hunnisett and Porter join L&C Mortgages in senior roles. September 24, 2026 L&C Mortgages has made two appointments to its senior team, with Rachael Hunnisett joining as director of partnerships and communications and Kristina Porter as chief transformation and technology officer. Hunnisett was most recently director of mortgage distribution at April Mortgages and brings experience from across the mortgage lending and advice sectors, having previously worked at the Green Finance Institute (GFI) and Skipton Building Society. She will also support L&C's integrated communications and public relations strategy, strengthen relationships with key stakeholders and raise awareness of partnership opportunities across the sector. Hunnisett (pictured, left) said: "I am delighted to be joining the team. It's an incredibly exciting time to be joining L&C, with a huge amount of opportunity ahead. I'm passionate about building strong partnerships, bringing teams together around shared goals and, ultimately, making sure what Mortgagesolutions do delivers real value for both its customers and the business. "I'm very much looking forward to building on the existing strengths of the business and driving forward the next phase of growth." Porter will lead L&C's transformation, aligned with technology to support its growth strategy. She will work with the executive team to deliver its strategy into measurable business outcomes. She has more than 20 years' experience leading large-scale transformation across technology, operating models, and business performance in complex, regulated environments. Porter was most recently transformation director at Worldpay, a payments technology and software company. There, she led a global portfolio of strategic initiatives. Before this, she held senior transformation roles at Sky and Simplyhealth, where she delivered technology and business change programmes, including operating model redesign, digital transformation, scaled agile delivery, and enterprise-wide portfolio governance. Porter (pictured, right) said: "I'm thrilled to join the L&C team and be a part of the exciting growth trajectory that the business is targeting. I'm looking forward to building on all the good work that's already underway, as Mortgagesolutions look to underline L&C's position as the UK's favourite mortgage partner. "I was particularly attracted by L&C's commitment to putting its people at the heart of its transformation. My passion is in using technology and data to drive better customer experiences, improve productivity, and unlock growth. The focus on colleagues and customers will not only allow technology to power the business forward but also ensure that the change is managed and seamless." Mark Harrington, chief executive of L&C Mortgages, added: "I'm excited to announce the addition of Rachael and Kristina to the L&C team. L&C is at an important stage in its growth and transformation, and their experience will be key to helping shape the next phase of its development. "Rachael's focus on not only strengthening our existing partnerships but also driving new opportunities and Kristina's experience in managing transformation across a broad range of businesses will be invaluable, as L&C takes the next stride forward." He said: "The addition of Rachael and Kristina to the team will help L&C achieve its goal of continuing to lead the way in delivering great value mortgage advice and service to our customers."

Barcadia Media Limited
Sep 24th, 2026
Hunnisett joins L&C Mortgages in senior team expansion.

Hunnisett joins L&C Mortgages in senior team expansion. L&C Mortgages has announced two new appointments to its senior team. Rozi Jones | Editor, Financial Reporter 24th September 2026 L&C Mortgages has appointed Rachael Hunnisett as its new director of partnerships and communications. Hunnisett has worked in roles spanning the mortgage lending and advice market, most recently as director of mortgage distribution at April Mortgages. In her new role, she will lead the development of L&C's existing partnerships while identifying new opportunities to expand L&C's reach to a broader customer base, playing a key role in shaping the future direction of the partnership proposition. Rachael will also contribute to L&C's integrated communications and public relations strategy. Kristina Porter has also joined the senior L&C team as its chief transformation and technology officer. Porter brings over 20 years' experience delivering large-scale transformation across technology, operating models, and business performance in complex, regulated environments. Most recently, Kristina was transformation director at Worldpay, the payments technology and software company, where she led a global portfolio of strategic initiatives. Prior to that, she held senior transformation roles at Sky and Simplyhealth, where she delivered major technology and business change programmes, including operating model redesign, digital transformation, scaled agile delivery, and enterprise-wide portfolio governance. Rachael Hunnisett commented: "I am delighted to be joining the team. It's an incredibly exciting time to be joining L&C, with a huge amount of opportunity ahead. I'm passionate about building strong partnerships, bringing teams together around shared goals and, ultimately, making sure what Financial Reporter do delivers real value for both its customers and the business. "I'm very much looking forward to building on the existing strengths of the business and driving forward the next phase of growth." Kristina Porter said: "I'm thrilled to join the L&C team and be a part of the exciting growth trajectory that the business is targeting. I'm looking forward to building on all the good work that's already underway, as Financial Reporter look to underline L&C's position as the UK's favourite mortgage partner. "I was particularly attracted by L&C's commitment to putting its people at the heart of its transformation. My passion is in using technology and data to drive better customer experiences, improve productivity, and unlock growth. The focus on colleagues and customers will not only allow technology to power the business forward but also ensure that the change is managed and seamless." Mark Harrington, CEO of L&C, added: "I'm excited to announce the addition of Rachael and Kristina to the L&C team. L&C is at an important stage in its growth and transformation, and their experience will be key to helping shape the next phase of its development. "Rachael's focus on not only strengthening its existing partnerships but also driving new opportunities and Kristina's experience in managing transformation across a broad range of businesses will be invaluable, as L&C takes the next stride forward. "The addition of Rachael and Kristina to the team will help L&C achieve its goal of continuing to lead the way in delivering great value mortgage advice and service to our customers." Popular this week Latest from Property Reporter Latest from Protection Reporter

Switch4Profit
Sep 17th, 2026
Compare card payment providers: What should your business really be looking for?

Compare card payment providers: What should your business really be looking for? If you're reviewing your business costs, it's easy to focus on one number: the rate you're paying to take card payments. But in its experience at Switch4Profit, that's only part of the picture. The right payment solution needs to work with your EPOS, support your team when things go wrong, get your money into your bank quickly and give you the flexibility to change as your business grows. That's why Switch4Profit Ltd believe it's worth looking at the whole package, rather than simply comparing headline rates. So, how do they compare? There are plenty of payment providers competing for UK businesses, from established names such as Worldpay and Barclaycard to newer providers including Dojo, Teya, Square, SumUp and Flatpay. They all have their strengths, but there can be some important differences when you look beyond the headline price. It's not just about the headline rate. Switch4Profit Ltd has seen businesses spend far too much time comparing transaction rates without looking at what they're actually paying overall. For example, a flat rate might look attractive when you're processing a relatively small amount each month. But as your turnover increases, the difference between a flat rate and a properly structured pricing model can become significant. There can also be other costs to consider - monthly fees, settlement charges, terminal rental, PCI fees, authorisation fees and contract termination costs. The rate on the sales proposal isn't necessarily the number that matters most. Your total cost is. That's why Switch4Profit Ltd always recommend looking at your actual statements and invoices before deciding whether you're getting a good deal. Technology matters too. For a busy pub, restaurant, club or retail business, your card machine doesn't operate in isolation. It needs to work with your tills and EPOS, keep transactions moving when you're busy and make life easier for the people running the business. Dojo has integrations with more than 450 EPOS systems, meaning businesses have a wide choice of technology rather than being forced into one particular ecosystem. For hospitality businesses in particular, the ability to connect payments with EPOS, bookings and other systems can make a real difference. It can reduce manual keying, speed up service, simplify reconciliation and give you better visibility of what's happening across the business. And then there's support. A payment system can work perfectly for months - until it doesn't. When you're standing behind a busy bar on a Saturday night and payments stop working, being able to speak to someone quickly is very different from submitting an online support request and waiting for a response. Dojo provides 24/7 UK-based human support, which is particularly relevant for businesses that trade evenings and weekends. Cash flow is another big consideration. Getting paid isn't the same as having access to your money. For businesses with significant weekend turnover, waiting several days for funds to reach the bank can put unnecessary pressure on cash flow. Dojo offers next-business-day settlement, with faster settlement options also available. For a hospitality business that can take a significant amount of money over a weekend, that can make a meaningful difference. What about the other providers? There isn't a single payment provider that is right for every business. Square has built a strong reputation for simplicity and ease of getting started, particularly among smaller businesses. However, businesses wanting more advanced functionality may need to move onto paid plans, and its approach is more closely tied to the Square ecosystem. SumUp is another popular option for smaller businesses and mobile traders, with simple hardware and straightforward pricing. However, flat-rate pricing can become less attractive as transaction volumes increase. Flatpay promotes a very simple proposition and a low headline transaction rate. But businesses should look closely at the length of the agreement, terminal costs and what is included within the headline rate. Teya offers an increasingly broad range of payment, EPOS and financial services for SMEs. As with any provider, it's important to look beyond the headline offer and understand the full pricing structure, settlement options and contract terms. Worldpay, Elavon and Barclaycard are established providers with extensive experience and large customer bases. However, businesses should check contract length, settlement times, additional fees and termination arrangements before signing up. The point isn't that one provider is automatically right for everyone. It's about finding the right fit for your business. So, what should you actually compare? Before switching payment provider, Switch4Profit Ltd'd suggest looking at these five things: 1. Your total monthly cost. Don't just compare the transaction rate. Look at every fee you're paying. 2. Your contract. How long are you tied in for? What happens if you want to leave? Are there automatic renewals or termination charges? 3. Your technology. Will the payment system integrate properly with your existing EPOS, bookings and other systems? 4. Your cash flow. How quickly will your money reach your bank account, particularly after busy weekends? 5. The support you'll receive. That's where Switch4Profit comes in. At Switch4Profit, Switch4Profit Ltd don't believe businesses should switch provider simply because someone has offered them a lower rate. Switch4Profit Ltd look at the bigger picture. Switch4Profit Ltd review your current setup, your costs, your technology and your contracts, then help you understand where there may be opportunities to save money or improve the way your business operates. And its advice is completely free. If you're a pub, restaurant, club, retailer or other SME and you're wondering whether you're getting a good deal, send Switch4Profit Ltd your current statement. Switch4Profit Ltd'll take a look and tell you what Switch4Profit Ltd find. No hard sell. No obligation. Just straightforward advice.

Aerona Software Ltd
Sep 17th, 2026
Cloud Dental Software - smarter Practice Management.

Cloud Dental Software - smarter Practice Management. As the name suggests, Cloud Dental Software means your practice management software is hosted in the cloud. No clunky hardware installed in the practice, no regular maintenance to manage and no being tied to one particular computer. Instead, your authorised team can access the software wherever they need it... within the practice, across multiple practices or even from home. And that can remove a headache and a weight that simply doesn't need to be there. Need to check tomorrow's diary to see how many patients you have and what time they are booked? Need to check tomorrow's staff rota because of a last-minute staffing issue? Working across different locations next week and need access to connected patient information? The answer is the cloud and with AeronaDental, your practice management software is there when you need it. How can cloud software benefit your practice? AeronaDental has been cloud-based from the outset, rather than being a traditional desktop system that was later moved to the cloud. It brings the tools your practice needs together within one connected Cloud Dental Practice Management Software (CDPMS) platform. Clinical management: Manage patient records, treatment planning and clinical workflows with tools including Charting+. Appointment management: Keep your practice diary, appointments and staff schedules connected and accessible to your team. Patient engagement: With the AeronaDental Patient Portal, patients can book, reschedule or cancel appointments, make payments, complete forms and access their information online. Business reporting: Built-in KPI and reporting tools give practice owners and managers a clearer view of practice and clinician performance. Multi-site management: Managing more than one location? AeronaDental helps keep your practices connected, giving teams access to the information they need across multiple sites. Payments and integrations: Connect AeronaDental with payment providers such as Worldpay and communication platforms such as Dental Audio Notes (DAN) and other clinical technologies to help create a more connected digital workflow. Why move your Dental Practice to the cloud? Cloud software isn't simply about being able to log in from another computer. It's about having the flexibility, accessibility and connected tools to manage your practice wherever you are. For a busy dental practice, that can make everyday tasks easier, keep teams connected and provide the flexibility to work the way modern practices need to. With clinical management, appointments, patient engagement, reporting, payments, integrations and multi-site functionality brought together in one platform, AeronaDental provides a smarter way to manage your practice. Looking for Cloud Dental Software for your practice?