ClearlyRated

B2B client satisfaction surveys and NPS

Founding Advisor - AEC Client Experience Council

Business Development & PartnershipsUpdated on Nov 13

Full-timePortland, OR, USA$80k - $200k /yrIn-person

About the Job

Requirements

At least 20 years of experience in architecture, engineering, and construction, including service as CEO, COO, president, or managing principal of a firm with $100 million or more in revenue or an ENR Top 500 ranking.
Relationships with firm leaders who would take your call, and an active role in groups such as ACEC, AIA, AGC, SMPS, or CFMA.
Experience speaking at or moderating industry conferences and events.
A conviction that client experience sets firms apart, ideally from leading client programs at your own firm.
Interest in an independent role with direct access to the CEO and little day-to-day oversight.

Responsibilities

Shape the council's agenda, membership, and format alongside ClearlyRated's CEO.
Invite and host peer principals and C-level leaders at roundtables, both in person and virtually.
Speak or moderate panels at select industry events, such as ACEC, SMPS, or Zweig Group conferences.
Present findings from ClearlyRated's AEC client feedback benchmarks to firm leadership audiences.
Introduce ClearlyRated to leaders in your network when a client experience conversation is a fit for their firm.

The Role

ClearlyRated is building a dedicated enterprise and C-level motion to bring CX to the largest firms in architecture, engineering, construction, and accounting, starting in early 2027. This role is built to open that door: a well-connected former firm leader who can bring ClearlyRated into rooms of principals and C-level peers, and bring those peers into a real conversation about client experience as a practice differentiator.

Shape the council's agenda, membership and format alongside ClearlyRated's CEO
Invite and host peer principals and C-level leaders at roundtables, in person and virtually
Speak or moderate panels at select industry events, such as ACEC, SMPS or Zweig Group conferences
Present findings from ClearlyRated's AEC client feedback benchmarks to firm leadership audiences
Introduce ClearlyRated to leaders in your network when a client experience conversation is a fit for their firm

20+ years in AEC, including time as CEO, COO, president or managing principal of a firm with $100M+ in revenue or an ENR Top 500 ranking
Relationships with firm leaders who would take your call, and an active role in groups such as ACEC, AIA, AGC, SMPS or CFMA
Experience speaking at or moderating industry conferences and events
A conviction that client experience sets firms apart, ideally from leading client programs at your own firm
Interest in an independent role with direct access to the CEO and little day-to-day oversight

About the Company

ClearlyRated

B2B client satisfaction surveys and NPS

ClearlyRated helps professional service firms build trust and attract clients by collecting and displaying client feedback. It gathers ratings, reviews, and testimonials through client satisfaction surveys and measures metrics like Net Promoter Score (NPS) to gauge client experience. The product works by administering surveys, compiling results into public profiles or dashboards, and enabling firms to showcase verified client feedback on their online presence. This makes it easier for potential buyers to compare firms based on real client experiences. Compared with competitors, ClearlyRated focuses on structured client feedback and reputation management for B2B professional services, with an emphasis on privacy compliance and secure handling of personal data. The company’s goal is to help firms boost credibility, differentiate themselves, and influence buyer decisions through authentic, externally validated client feedback.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Portland, OR
Founded: 2006

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