Career Coach Admin

Responsibilities

Job Summary: As a Career Coach Admin, you'll apply your desire to help develop others to support onboarding, training completion, connecting, and growing and advancing new and transferred Store Partners.

Key Responsibilities & Essential Functions:

Administration:

• Ensures completion of onboarding for each new and transfer Partner, including finalizing new hire paperwork; conducts Store orientation; assigns / introduces a Partner Buddy in assigned department
• Collaborates with Store Admin to transition new hires from completion of new hire paperwork to orientation
• Consults Department Managers to assign / introduce a Partner Buddy for new-hire training
• Partners with Department Managers to ensure hourly non-management Partners complete required training
• Schedules / coordinates instructor-led and computer-based trainings; ensures all new-hire OJT completion is documented
• Tracks execution of total Store training
• Schedules first 90-day check-ins with assigned Partners, Managers, and Store Leaders
• Conducts 30-day check-ins
• Reviews internal communications
• Supports Top Store Leader in talent planning for hourly non-management; provides weekly Store Talent updates related to hiring, onboarding, training, and Partner career planning and growth
• Coordinates career conversations and development series sessions for hourly non-management Partners with Store leadership
• Works with Store leadership to provide accurate, timely, and candid feedback about Partner strengths and training developmental needs (based on any career path conversations had, in partnership with Department Managers)
• Communicates Partner (employee / associate) concerns to Store leadership and HR Manager when appropriate
• May perform the tasks of store Administrative Assistant as necessary

Coaching:

• Proactively supports Partner career development
• Promotes company values, competencies, and learning culture; fosters teamwork and collaboration

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

• Experience in retail store operations or in a clerical, administrative role, including scheduling and reporting - Required
• Experience in scheduling, reporting, and tracking - Required
• Experience in on-boarding / communicating with groups - Required

Knowledge/Skills/Abilities:

• Knowledge of the business and Store and department operations - Required
• Advanced verbal / written / interpersonal communication skills - Required
• PC skills; proficiency in MS Office and PeopleSoft - Required
• Time-management, planning, coordinating, and organization skills - Required
• Problem solving and analytical skills - Required
• Ability to adjust coaching / communication style as needed - Required
• Ability to provide feedback and effectively communicate to Partners - Required
• Ability to manage multiple priorities and shift focus between tasks; detail-oriented - Required
• Ability to work independently; self-motivated - Required

Education:

• HS Diploma or GED or equivalent - Required

Licenses/Certifications:

• Completion of required job skills and compliance-related training - Required

Physical Demands & Working Conditions:

• Function in a fast-paced, demanding environment that requires detailed, precision work
• Work a flexible schedule (onboarding may occur on weekends, overnight or during late evening)
• Work with Customers and Partners, staying attentive to their needs
• Constantly sit, reach at waist, and grasp
• Frequently perform fine motor movements
• Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and shoulder circumduction
• Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
• Demonstrate the ability to lift 35 lbs, and manage more than 35 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 8/1/2022