PayJoy

Provides credit access via device-collateral loans

National Sales Head

Field SalesConfirmed live in the last 24 hours

Full-timeJohannesburg, South AfricaNo salary listed

About the Job

Requirements

At least 15 years of experience in a senior sales management position, preferably in the mobile, consumer electronics, and/or financial products sectors.
Experience negotiating with retailers and distributors and building long-term commercial partnerships.
Strong negotiation and communication skills, supported by a customer-facing background and the ability to assess customer and market needs accurately.
Ability to lead and manage a nationwide sales force and drive performance across multiple regions or territories.
Experience working effectively with cross-functional teams to deliver shared business objectives.
A track record of setting and achieving ambitious sales targets and driving sustained revenue growth.
Strong analytical skills, including interpreting sales data, forecasting accurately, and translating insights into action.
People-leadership skills, including recruiting, mentoring, and developing high-performing sales teams.
A degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
Willingness and ability to travel regularly as required.

Responsibilities

Lead and develop Territory/Regional Sales Managers and Sales Representatives, setting strategic plans and goals that deliver against sales objectives and budgets.
Manage relationships with promoter agencies and the promoter sales force across all channels.
Design and execute a scalable national sales strategy targeting at least 10% quarter-over-quarter growth, refining processes as the business expands into new areas.
Coordinate sales execution with KAMs and other PayJoy teams to achieve monthly, quarterly, and annual targets.
Identify opportunities for market expansion and increased PayJoy market penetration.
Recruit, hire, and onboard talent; mentor and coach representatives to improve performance and reduce turnover.
Provide strategic direction and performance oversight to SM/RSMs through accountability for regional performance, reviews, one-on-ones, and reward and recognition initiatives.
Cultivate a culture of achievement, collaboration, and accountability to support quota attainment.
Own sales-effectiveness KPIs, including lead generation, conversion rates, and ROI, and present data-driven insights to senior management in partnership with the Country Manager.
Set financial targets and budgets, and provide accurate sales forecasts based on historical performance and market trends.
Monitor competitor activity and market trends and use insights to shape strategy and continuous improvement.
Build strategic relationships with commercial partners, Regional/Area/Operations/VAS Managers, and key retail decision-makers to expand and deepen the distribution network.
Collaborate with Marketing, Operations, Finance, Compliance, KAMs, Retail Execution, and Kiosk Teams on product launches, campaigns, training, and fraud/compliance investigations.
Coordinate with the Kiosk Team on launch readiness, training, marketing materials, and operational compliance; forecast and manage national marketing-material requirements.
Serve as the primary national escalation point for operational, customer, and sales issues, supporting customer satisfaction and partner retention through regular engagement.
Oversee operational governance, including invoice and headcount discrepancy checks, and implement corrective action plans for underperforming regions or partners.

Desired Qualifications

Experience in mobile, consumer electronics, and/or financial products sectors.

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

PayJoy is looking for a Head of National Sales to drive the growth of PayJoy’s phone rental services in South Africa. As our ideal candidate, you are a proven Sales Professional, you are dynamic, results-driven, and enjoy a high-change environment that is focused on building the next generation of PayJoy’s phone rental experiences. The Head of National Sales is responsible for the growth in retail and distribution and increasing sales revenue while building solid relationships within the ecosystem.

Require a out of box thinker, can do attitude with entrepreneurial mindset

Responsibilities

Lead and develop the Territory/Regional Sales Managers and Sales Representatives team, setting clear strategic plans and goals that deliver against sales objectives and budgets.

Responsible for the relationship of promoter agencies and the management of promoter sales force across all channels.

Design and execute a scalable national sales strategy that grows with the business — targeting at least 10% growth QoQ — and continuously refine processes as the business expands into new areas.

Drive sales execution in close coordination with KAMs and other PayJoy teams to consistently achieve monthly, quarterly, and annual targets.

Identify opportunities for market expansion and increased PayJoy market penetration.

Build and scale a high-performing team by recruiting, hiring, and onboarding top talent, while mentoring and coaching reps to lift performance and reduce turnover.

Provide strategic direction and performance oversight to SM/RSMs — holding them accountable for regional performance through reviews, one-on-ones, and reward and recognition initiatives.

Cultivate a culture of achievement, collaboration, and accountability that motivates the team to consistently hit or exceed quota.

Own the KPIs that measure sales effectiveness — lead generation, conversion rates, and ROI — and present clear, data-driven insights to senior management in partnership with the Country Manager.

Set financial targets and budgets, and deliver accurate sales forecasts grounded in analysis of historical performance and market trends.

Stay ahead of competitor activity and market trends, converting insights into forward-looking strategy and continuous improvement.

Build and strengthen strategic relationships with commercial partners, Regional/Area/Operations/VAS Managers, and key retail decision-makers to expand and deepen the distribution network.

Collaborate cross-functionally with Marketing, Operations, Finance, Compliance, KAMs, Retail Execution, and Kiosk Teams — supporting product launches, campaigns, training, and fraud/compliance investigations.

Coordinate with the Kiosk Team on launch readiness, training, marketing materials, and operational compliance, and forecast and manage marketing material requirements nationally.

Serve as the primary escalation point for operational, customer, and sales issues nationally — driving customer satisfaction and partner retention through regular engagement (calls, emails, WhatsApp, and meetings).

Own operational governance, including invoice and headcount discrepancy checks (inactive BAs, incorrect store/kiosk assignment, headcount breaches, terminated/PIP BAs, duplicate billing) and implementing corrective action plans for underperforming regions or partners.

Requirements

15+ years of experience in a senior sales management position, preferably within the mobile, consumer electronics, and/or financial products sectors.

Proven experience negotiating with retailers and distributors, and building long-term commercial partnerships.

Strong negotiation and communication skills, backed by a solid customer-facing background and a track record of accurately assessing customer and market needs.

Demonstrated ability to lead and manage a nationwide sales force, driving performance across multiple regions or territories.

Experience working effectively with cross-functional teams to deliver shared business objectives.

A track record of setting and achieving ambitious sales targets and driving sustained revenue growth.

Strong analytical skills, with the ability to interpret sales data, forecast accurately, and translate insights into action.

Proven people-leadership skills, including recruiting, mentoring, and developing high-performing sales teams.

A degree in Business, Marketing, Commerce, or a related field (or equivalent practical experience).

Willingness and ability to travel regularly as required.

Benefits

100% Company Funded : Private Health Insurance for employee and immediate family

Pension Fund

Company-funded employee life and disability insurance

20 days vacation, unlimited sick leave

$2,000 USD annual Co-working Travel perk

$2,000 USD annual Professional Development perk

Phone Finance, headphone benefit, home office equipment allowance and wellness perks

Catered Lunch

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

About the Company

PayJoy

Provides credit access via device-collateral loans

PayJoy helps people in emerging markets access credit to buy smartphones and other devices by partnering with local banks and retailers. Its system uses mobile locking technology and data science to let customers pay over time, with the device serving as collateral and remaining locked until payments are made; if needed, the lender can immobilize the device. Unlike traditional lenders, PayJoy works in markets with limited banking by combining device collateral with fintech and retailer partnerships to extend credit to the unbanked. Its goal is to expand affordable device access, improve consumer financial inclusion, and support growth in developing economies.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $606.9M
Headquarters: San Francisco, CA
Founded: 2015

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