Tesla

Makes electric cars, robotaxis and grid batteries

IT Manufacturing Support Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeBrookshire, TX, USANo salary listed

About the Job

Requirements

At least five years of experience in a desktop support or systems administration role.
Experience troubleshooting hardware issues and replacing hardware on Windows machines.
Experience troubleshooting printing systems, barcode scanners, and digital signage.
Experience troubleshooting basic client-side network problems, including DHCP, DNS, and static IP configuration.
Must be available for swing shifts, weekends, and on-call support.
Linux support experience is a plus.
Network hardware support experience is a plus.
DevOps experience is a plus.

Responsibilities

Keep manufacturing lines running.
Install, support, upgrade, replace, and remediate IT hardware along manufacturing lines.
Respond quickly to customer requests and incidents.
Troubleshoot hardware, operating system, and software issues using Winfinder, Lnxfinder, and Ansible.
Troubleshoot network issues from the client through the switch and IDF using Thingfinder.
Interface with manufacturing groups to understand issues.
Interpret and solve long-term needs within the framework of IT manufacturing standards.

Category	Engineering & Information Technology
Location	Brookshire, Texas
Requisition ID	278619
Type	Full-time

Job Description

<p>Tesla has an opportunity for a IT Manufacturing Support Technician at its Huston, TX location. If you are a technical expert in various areas, thrive under pressure, enjoy solving problems, love working your way through chaos, and get bored with mundane IT tasks, then this role is for you. The IT Manufacturing Support Technician is a unique role on the front lines of Tesla manufacturing. We solve problems every day and interact with different technologies to support Tesla’s mission to build a world of amazing abundance. Please note that this position requires full-time onsite presence.  </p>

Job Responsibilities

Primary responsibility is to keep manufacturing lines running
Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines
Quickly respond to requests and incidents from our customers
Troubleshoot Hardware, Operating System and software issues using Winfinder, Lnxfinder, Ansible
Troubleshoot Network issues from the client up to the switch and IDF using Thingfinder
Interface with the various manufacturing groups to understand issues
Interpret how to solve long term needs within the framework of IT MFG standards

Job Requirements

Minimum of 5 years’ experience within a desktop support or system admin role
Experience troubleshooting hardware issues and replacing hardware on Windows machines
Experience troubleshooting printings, barcode scanners, digital signage
Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems
Must have good communication skills
Must be available for swing shift, weekends, and on-call support
Linux support experience a plus
Network hardware support experience a plus.
Dev/Ops experience a plus.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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