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Republic Services

Waste management and recycling services provider

Associate Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeEden Prairie, MN, USA$22.40 - $30.80In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Zero to two years of customer service experience is required.

Responsibilities

  • Proactively maintain and retain existing customers by reaching out to them daily.
  • Develop and maintain thorough knowledge of the company's available services, lines of business, and pricing structures, and offer additional services as appropriate to assigned existing customers.
  • Perform contractual re-signs with existing customers to extend customer relationships and increase customer profitability where appropriate.
  • Respond to all cancellation requests in alignment with the established escalation policy.
  • Proactively communicate with or respond to customers in support of company pricing initiatives.
  • Use Salesforce daily to schedule and document activities such as calls, meetings, and proposals.
  • Capture customer email addresses and minimize rate restrictions and customer credits.
  • Increase customer penetration by selling the full suite of company products.
  • Meet regularly with the Sales Manager to review weekly customer retention and relationship activities, progress versus goals, and the status of key customer relationships.
  • Perform other job-related duties as assigned.

Desired Qualifications

  • Experience in the waste or transportation industry.

About the Company

Republic Services

Waste management and recycling services provider

Republic Services provides environmental services focused on waste and recycling, including solid, special, and hazardous waste management, advanced recycling, field and industrial services, 24/7 emergency response, equipment rental, and cleaning. It leverages a nationwide network of recycling centers and a large workforce to collect, process, recycle, treat, and dispose of waste under a single-source solution, and it captures landfill gas to generate renewable energy. Unlike fragmented providers, it offers a broad, integrated suite of services through one partner and pursues sustainability initiatives like circular economy programs. Its goal is to help customers meet environmental goals and improve environmental and economic sustainability by reducing waste, boosting recycling, and generating renewable energy.

Company size
10,001+
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1998

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