Vivo Energy

Pan-African fuel retailer and distributor

Account Manager Power & Industry

Field SalesConfirmed live in the last 24 hours

Full-timeConakry, GuineaNo salary listed

About the Job

Requirements

An appropriate engineering qualification and at least 5 years of technical or commercial experience, including selling, negotiating, business development, and customer relationship management usage.
Knowledge of the Power and Industry sectors.
A sound understanding of marketing principles.
Good exposure to fuels and lubricants supply operations and health, safety, and environment in an industry setting.
Operations experience and a good understanding of fuel operations procedures.
A proven ability to influence, strong selling skills, and analytical and problem-solving capabilities.
Strong people-management and coaching skills.
Strong attention to detail.
Deep knowledge of the Power sector, products, and customer value propositions.
Selling and negotiation mastery.
Customer relationship management skill.
Customer value proposition skill.
Market awareness skill.
Ability to maximize business opportunities.
Ability to deliver results.

Responsibilities

Grow the company’s business in the Power and Industry sectors by achieving sales targets, growing volume, and increasing incremental margin through existing customers and prospects.
Manage and develop long-term relationships with key Power and Industry customers at all organizational levels, coordinating account activities and customer relationship management with the central team.
Develop and monitor Power and Industry sales pipelines.
Align stakeholders to improve customer satisfaction.
Manage Power and Industry accounts to achieve volume and margin targets.
Retain and grow business with existing customers and develop profitable new business with identified prospects by defining a pipeline for each sector.
Plan and conduct sales negotiations with decision-makers at Power and Industry companies.
Develop, update, and implement an annual account plan for each Power and Industry customer, and communicate it to relevant company stakeholders.
Manage customer relationship management directly and indirectly at relevant customer levels within the sales framework.
Monitor and analyze sales performance data for large accounts and take appropriate action.
Implement and manage the company’s credit policy requirements and collect payments on time.
Track changing customer needs and the business environment to ensure appropriate services are provided.
Monitor competitor activity in the Power and Industry sector and coordinate an appropriate customer value proposition implementation plan with the technical advisor.
Coordinate an annual marketing grid for Power and Industry customers with the Marketing Department.
Collect customer consumption forecasts and communicate accurate data for integrated business planning consolidation.
Define a quarterly customer visit plan and share call reports with the line manager.
Update C4C weekly, including call reports, account plans, and SPANCOP.
Manage Power and Industry tenders.
Troubleshoot and solve problems by developing appropriate solutions.
Provide accurate sales forecasts for Power and Industry accounts to support the sales and operations planning process.
Work with Sales and Distribution to monitor lubricant stock levels for Power and Industry customers.
Deliver the health, safety, security, and environment plan; conduct safety walkabouts and toolbox meetings; and identify and report PI’s and TNT.
Build and maintain stakeholder relationships to identify marketing opportunities, foster goodwill, and promote the company’s image in the Power and Industry sectors.
Develop the lubricants business profitably amid increased competition.
Spend a substantial portion of working time in the field to identify market information, opportunities, and customers in the Power and Industry sectors.
Develop relationships with stakeholders at different levels of customer organizations.
Use initiative and ingenuity to deliver complex customer value propositions in remote locations.

Field Based Account Manager Power & Industry

Vivo Energy · Conakry, Guinea · Full-time · Posted 2026-01-15

Workplace: on_site

Department: Commercial

Description

Job Purpose:

To grow Vivo Energy Guinea business in the highly competitive Power & Industry sectors which offer large opportunities
To achieve through existing customers and prospects, sales targets including growth of volume and incremental margin
To manage and develop long terms relationships with key power and industry customers at all levels of their organization, coordinating the activities and CRM with the Vivo Energy central team supporting these accounts
To develop and monitor the Power & Industry pipelines
Drive alignment between stakeholders to enforce better customer satisfaction.

Principal Accountabilities:

Commercial

Typically look after and manage accounts in Power and Industry sectors in order to achieve sales target (volume and margins)
Consistently Vivo Energy business with existing Power and Industry customers and develop profitable new business with identified prospects by defining a pipeline per sector
Plan and conduct sales negotiations with decision makers in Power & industry companies
Develop, update and implement accordingly on yearly basis, for each Power & Industry customer, the account plan and communicate to all the relevant stakeholders within Vivo Energy
Positively manage CRM directly and indirectly at all relevant customers level within the sales CRM framework
Monitor and analyze own sales performance data by large accounts, taking appropriate action
Ensure that all the Vivo Energy elements of the credit policy are implemented and managed
Collect payment timely
Understand monitor and keep track of fast changing customer needs and business environment to ensure the most appropriate services are provided to fulfil the customer needs
1Monitor competitor activities in the Power and Industry sector and coordinate with the Vivo Energy technical advisor an appropriate CVP implementation plan
Coordinate with the Vivo Energy Marketing Department a marketing grid to be implemented on yearly basis for Power and Industry customers
Collect consumption forecasts from customers and communicate accurate data for IBP consolidation
Define a quarterly customers visit plan and share with your line manager the call reports
C4C usage: weekly update including call report, account plan, SPANCOP
Manage Power and Industry tenders.
Troubleshoot and problem solve, developing appropriate solutions.

Supply Chain

Provide accurate sales forecasts for Power & Industry accounts for effective S&OP process
Work with S&D to monitor stock level of lubricants for Power and Industry customers

HSSE

To deliver on HSSE plan, conduct safety walk-about, toolbox meetings, identify and report PI’s and TNT

Key Challenges:

To develop and maintain contact with all relevant stakeholders with a view to tap marketing opportunities and engender and foster goodwill and promote image of Vivo Energy in the Power & Industry sectors
Continue to develop the lubricants business profitably in the light of increased competitive pressures.
Spend high share of his/her own time on the field and seek out new market information, opportunities and customers in the Power & Industry sectors.
Develop relationships with different levels at customer organisation.
Remote locations make logistics a challenge and shall require initiative and ingenuity to deliver complex CVPs

Requirements

Job Knowledge, Skills & Experience:

An appropriate Engineering qualification plus at least 5 years technical/commercial experience which must include selling / negotiating / business development and CRM (Customer Relationship Management) usage.

Power & Industry sectors knowledge
A sound understanding of marketing principles is required.
Good exposure to fuels and lubricants supply operations and HSE in the industry environment.
Operations experience, and good understanding of procedures relating to fuel operations.
A proven track record in influencing ability, strong selling skills and definite analytical and problem solving capabilities.
Must display strong people management and coaching skills.
Strong attention to detail.
Deep knowledge of Power sector, Products, CVPs (Customer Value Proposition).
Competence Requirements Level
Selling & Negotiation Mastery
Customer Relationship Management Skill
Customer Value Proposition Skill
Market Awareness Skill
Maximise Business Opportunities Skill
Delivering Results Skill

Closing date: July 31, 2026

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Apply at Vivo Energy

About the Company

Vivo Energy

Pan-African fuel retailer and distributor

Vivo Energy is a pan-African petroleum retailer and distributor that sells Shell- and Engen-branded fuels and lubricants. It runs about 4,000 service stations in 28 African markets and also serves commercial customers by supplying fuels, lubricants, and LPG to industries like mining, aviation, and marine. The company stands out by holding exclusive rights to market Shell-branded products in its markets and by combining a large retail network with Engen assets. Its goal is to grow its footprint, expand services, and strengthen its leadership in Africa’s downstream petroleum market.

Company size: 5,001-10,000
Company stage: Acquired
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2011

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