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Hilton Worldwide

Global hotel operator of branded properties

Hotel Manager

Food Service & HospitalityConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

  • Proven experience as a Luxury Director of Operations or Hotel Manager in key APAC city destinations; Bangkok market experience is highly preferred.
  • Proven pre-opening experience.
  • A successful track record of driving commercial returns and guest engagement metrics.
  • Strong financial acumen and experience in budgeting and forecasting.
  • Outstanding communication and negotiation skills and stakeholder management expertise.
  • Leadership expertise and development, including exceptional levels of team member engagement.
  • A proven track record of forming and leveraging business relationships with other luxury brands.
  • Demonstrated ability to translate the brand into experiences for guests and team members.

Responsibilities

  • Uphold Conrad's brand pillars of Bold Design, Purposeful Service Passionately Delivered, and Experiences with Impact.
  • Lead a team of executives and inspire a culture of excellence, financial stewardship, and guest experience aligned with the brand promise.
  • Provide operational oversight across daily hotel operations, ensure a seamless guest experience, and drive process improvements to enhance efficiency and reduce costs.
  • Elevate the guest journey and ensure guest interactions are elevated and emotionally resonant.
  • Manage budgets, adapt to evolving conditions, and ensure compliance with quality and brand standards.
  • Implement initiatives that enhance guest satisfaction and protect the hotel's reputation.
  • Lead all operational departments to ensure alignment with hotel goals.
  • Foster a workplace where team members feel empowered to grow, contribute, and live Hilton's values.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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