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Bold Orange

Bold Orange

Data-driven CX consulting and marketing services

Account Supervisor

Full-Time
$80k - $115k/yr
Mid
Bachelor's
Minneapolis, MN, USA+1 more

More locations: St Paul, MN, USA

Hybrid

Local hires should expect 1–2 days in the office weekly; hires outside the metro area should expect occasional travel to Minneapolis.

About the job

Requirements
  • A bachelor's degree in business, marketing, communications, public relations, or equivalent work experience.
  • Three to five years of marketing or advertising experience in an agency setting.
  • Five or more years of relevant work experience across customer relationship management, digital, experiences, one-to-one marketing, social, and paid media, with a heavy emphasis on digital strategy.
  • Strong PowerPoint and overall presentation skills, including the ability to tell a story through presentations.
  • Ability to understand data and reporting and provide summaries and insights to clients.
  • Ability to anticipate, plan, and prioritize to manage workload effectively and efficiently.
  • Strong interpersonal skills to diplomatically handle a fast-paced work environment.
  • Strong attention to detail.
  • Desire to work in a fast-paced creative environment and inspire teams and clients.
  • Desire to continue learning and growing in a curiosity-driven environment.
Responsibilities
  • Leverage digital expertise and experience to shape solutions and drive results across email, websites, mobile, paid media, search, and marketing automation, with a heavy emphasis on digital strategy.
  • Partner closely with clients and marketing, creative, analytics, operations, product, technology, and senior management teams.
  • Develop, nurture, and grow strong client relationships; assess client needs and strategically lead teams to deliver purposeful and effective solutions.
  • Present strategies and deliverables to clients using an engaging storytelling approach.
  • Author creative briefs and lead the creative development process from client briefing through final file delivery.
  • Lead and foster collaboration across cross-functional teams to drive experience-driven client solutions.
  • Navigate changes and challenges with a positive, solution-driven approach.
  • Monitor and proactively report on best practices and overall market trends.
Desired Qualifications
  • Experience with CPG, B2B, and/or B2C industries.
  • Strategy-first experience leading customer relationship management, social, display, digital experiences, and marketing technology implementation.
  • Marketing technology management experience.
  • Digital marketing management experience.
  • Paid search and digital media experience.

About the company

Bold Orange helps brands improve customer experiences across digital touchpoints. It offers end-to-end services for both consumer and business brands, including digital strategy, experience design, lifecycle and performance marketing, and Salesforce consulting. The product works by developing data-driven customer experience strategies and personalized interactions that modernize loyalty programs, CRM, and digital experiences. The company uses data analytics to measure results and drive growth, delivering go-to-market support, content, UX/UI design, loyalty and CRM programs, and digital advertising. What sets Bold Orange apart is its combination of consulting and agency services focused specifically on customer experience and digital transformation, with a strong emphasis on data-driven marketing and Salesforce expertise. The overall goal is to help brands grow by delivering measurable improvements in customer engagement, loyalty, and digital performance.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Minneapolis, Minnesota

Founded

2018

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Simplify's Take

What believers are saying

  • Bold Orange was named to Adweek's 2026 Fastest Growing Agencies list on September 2, 2026.
  • Inc. ranked Bold Orange among the Midwest's fastest-growing private companies on March 31, 2026.
  • Beringer's growth investment should fund hiring, partnerships, and technology expansion through 2026.

What critics are saying

  • Private-equity ownership since August 2025 pressures growth targets and eventual exit timing.
  • Journey 121 integration can distract teams and dilute service quality through 2026.
  • Agency revenue stays client-concentrated; one lost enterprise account cuts utilization and margins fast.

What makes Bold Orange unique

  • Bold Orange combines CX strategy with Salesforce, Snowflake, Databricks, and marketing execution.
  • Journey 121 added SaaS hyper-local marketing for multi-location brands on July 10, 2024.
  • Beringer Capital backed Bold Orange on August 26, 2025, validating its platform model.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Wellness Program

Health Savings Account/Flexible Spending Account

Fertility Treatment Support

401(k) Retirement Plan

401(k) Company Match

Paid Parental Leave

Tuition Reimbursement

Commuter Benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

3%

2 year growth

2%
Arx
Sep 4th, 2025
Wellnest Society Acquires Les Cercles de la Forme

Wellnest Society, with projected revenue of €40 million in 2024, has acquired the gym chain Les Cercles de la Forme, which has projected revenue of €30 million in 2024. This acquisition allows Wellnest Society to strengthen its presence in Île-de-France and expand its multisport offerings. Les Cercles de la Forme was previously owned by Montefiore Investment since 2017.

Alabama Now
Aug 26th, 2025
Beringer Capital partners with Bold Orange

Beringer Capital has made its second investment in Fund III by partnering with Bold Orange, a Minneapolis-based customer experience company. This partnership aims to enhance Bold Orange's technical capabilities, deepen partnerships, and pursue growth opportunities. The collaboration will leverage Bold Orange's expertise in data and technology platforms to deliver personalized customer experiences. Financial terms of the deal were not disclosed.

PR Newswire
Aug 26th, 2025
Beringer Capital makes second investment in Fund III, partnering with Bold Orange Company

Beringer Capital is proud to welcome Bold Orange into the family as the second platform investment in Fund III. Through this partnership, Beringer and Bold Orange are positioned to set a new standard for customer engagement in the digital era.

The Business Journals
Jul 11th, 2024
Bold Orange acquires marketing software company Journey 121

Bold Orange acquires marketing software company Journey 121.