Quality Assurance Auditor

SUMMARY

Focuses on monitoring, maintaining, and continuously improving vehicle quality performance across critical operational areas, including vehicle build quality, Pre-Delivery Inspection (PDI), and accessory installation processes as performed by the Vehicle Processing Center (VPC) processor.

Must be able to accommodate a rotating work schedule as highlighted below.

PRIMARY RESPONSIBILITIES

• Conducts detailed vehicle inspections on total vehicle build quality, including manufacturer and processor quality, for compliance with Subaru of America (SOA) and Subaru Corporation (SBR) standards, documenting and reporting findings as needed.
• Maintains and applies thorough knowledge of vehicle features and functions to better understand vehicle operations
• Evaluates accessory installation compliance against SOA’s standards through observation audits.
• Performs teardown audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie-off points.
• Verifies Vehicle Processing Center (VPC) Pre-Delivery Inspection (PDI) process compliance through observation and test audits.
• Reviews and assesses identified quality concerns, assigning responsibility and disposition with a customer-focused approach in accordance with SOA Shipping Quality Standards.

ADDITIONAL RESPONSIBILITIES

• Performs minor vehicle diagnosis and repairs, reporting results to appropriate stakeholders.
• Supports the training of SOA team and trains VPC processor staff on all facets of PDI, accessory installations, and process audits as needed.
• Participates in new-model-launch-related programs, including vehicle build audits, accessory installation instructions, PDI instructions, and training videos.

REQUIRED SKILLS 

• High School Diploma and at least two (2) years of relevant experience in automotive industry related to technical/quality evaluations. 
• Associates degree preferred. 
• Ability to influence small groups in specific tasks.
• Ability to complete projects without supervision.
• Basic mechanical ability; some specific Subaru knowledge preferred.
• Ability to evaluate quality exceptions impartially and consistently.
• Ability to interact with a variety of individuals, groups, and companies.
• Ability to attend off-site technical training classes.
• Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research. 
• Ability to work shift hours and limited overtime (to include weekends) as required.
• Automotive Service Excellence (ASE) certification (ASE Auto Maintenance and Light Repair [G1] or similar certifications, Preferred

EDUCATION/EXPERIENCE REQUIREMENTS:  2 to 4 years' experience and associate's degree preferred. Automotive Service Excellence (ASE) Certification preferred in absence of an associate's degree.

WORK ENVIRONMENT                                              

• Schedule:  Ability to work a rotating schedule inclusive of 3rd shift. Facility operates 2 Shifts, 24 hours Monday through Friday: 6 AM-4:30PM, 4 PM-2:30 AM (there may be some weekend work based on business need).
• Physical Demands: Lifting up to 50 lbs. Walking, bending, and long periods on feet. (Physical Required)
• Internal Work Environment: All weather conditions, all times of the year, inside and outside of buildings 
• Required Travel: 5% (Off site technical Training)

COMPENSATION: The recruiting hourly range for this full-time position is $29.81-$33.65 an hour Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible. (Internal Job Grade: P1) 

WHY JOIN US? In addition to competitive pay, Subaru offers an amazing benefits package that includes:

Total Rewards & Benefits:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: $15,000 yearly benefit
• Vehicle Discount Programs

   Learning & Development:

• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License 

   Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU:

Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. For more information on E-Verify, please refer to the official E-Verify Participation Notice.