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Concentrix

Global BPO offering customer engagement services

Customer Service Agent

Customer SupportConfirmed live in the last 24 hours
Full-timeCuritiba, State of Paraná, BrazilR$1.8k - R$3.4k /moIn-person

About the Job

Requirements

  • Completion of secondary education.
  • Must be at least 18 years old.
  • Basic computer skills.
  • Good typing skills.
  • Availability to work on-site in central Curitiba.

Responsibilities

  • Provide customer-service support for clients of a digital real-estate company.
  • Provide support by voice, chat, and email.
  • Understand customer needs, provide information and guidance, and handle interactions clearly.
  • Accurately record interaction information in the system.
  • Contribute to a positive, simple, and efficient experience in each interaction.
  • Work with the team to ensure service quality and collaboration.

Desired Qualifications

  • Previous customer-service experience.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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