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Gradial

AI agents-enabled marketing operations platform

Forward Deployed Product Manager

Implementation & Technical Account ManagementPosted on Nov 9
Full-timeRemote in USA

About the Job

Requirements

  • Have 7 or more years of experience in product, implementation, or consulting roles within enterprise marketing technology.
  • Have deep experience with content management systems, digital asset management systems such as AEM, Contentful, or Sitecore, and content workflow tooling.
  • Have a proven record of deploying technology into complex client environments with multiple stakeholder groups.
  • Have strong product instincts and the ability to scope features and influence the roadmap based on real-world usage.
  • Be willing to travel for critical client engagements and cross-functional planning.

Responsibilities

  • Define integration scope, success criteria, and deployment strategy during late-stage sales cycles.
  • Lead implementation efforts across content management systems, digital asset management systems, and workflow automation tools in client environments.
  • Design and validate agent-powered workflows that streamline content creation, personalization, and publishing.
  • Represent the customer to Product and Engineering, translating implementation challenges into roadmap opportunities.
  • Drive go-live, quality assurance, and user acceptance testing processes with clear ownership of time-to-value.
  • Deliver enablement resources, training, and documentation to support long-term adoption.
  • Build trusted relationships with client-side marketing and technical stakeholders.

Desired Qualifications

  • Have a background in management consulting, systems integration, or forward-deployed product roles.
  • Be familiar with AI-based marketing automation and analytics platforms.

About the Company

Gradial

AI agents-enabled marketing operations platform

Gradial builds an enterprise marketing platform that uses AI agents to perform marketing operations inside a brand’s existing systems, speeding from brief to live content. The AI agents handle authoring, QA, brand compliance, accessibility checks, asset tagging, and campaign assembly. It emphasizes tight integration with current enterprise tools and supports agent-scale publishing for large brands, aiming to replace fragmented agency-ticket workflows. Its goal is to become the default workflow platform for marketing teams to move from brief to live content quickly and at scale, with customers including AWS, Prudential, T-Mobile, Vanguard, Kaiser Permanente, and US Bank.

Company size
51-200
Company stage
Series C
Total funding
$118.4M
Headquarters
Seattle, WA
Founded
2023

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