H

Hatch

Customer engagement platform with personalized playbooks

Mobile Engineering Director

Engineering LeadershipConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Substantial experience leading mobile engineering organizations, including managing engineering managers.
  • A track record of setting technical direction and architecture governance across multiple concurrent product lines or teams.
  • Comfort operating through delegation by setting direction and holding accountability without needing to be hands-on in every workstream.
  • Strong cross-functional communication skills, including experience representing engineering to Product and Design partners, as well as executive stakeholders.
  • Experience building hiring pipelines and developing engineering leads.

Responsibilities

  • Take over management of the mobile engineering managers and build relationships and a one-on-one cadence to support them.
  • Own the weekly Mobile Strategy meeting.
  • Get oriented across the Adult, Kids, Foundations, and Growth teams and understand current resourcing, roadmap, and delivery status in each team.
  • Understand existing AI strategy and opportunities on the mobile team.
  • Build relationships with Product and Design partners across the pillars and foster a product engineering mindset across the team.
  • Own resourcing, escalation, and overall direction for mobile delivery and architecture.
  • Take team-level accountability for cross-platform iOS and Android strategy and individual mobile delivery across the organization.
  • Oversee software quality direction in partnership with QA.
  • Shape architecture governance and the architectural review process, including how staff and principal technical leverage is applied across teams.
  • Own hiring pipeline direction, including interviewing and hiring decisions for open mobile roles.
  • Bring a mobile capacity view into roadmap planning.
  • Set direction for AI adoption and tooling efficiency across the mobile organization.
  • Establish working relationships and operating rhythms with Product and Design partners across the pillars, and build a product engineering culture across the team.
  • Lead architecture governance and the ADR process end to end, including making decisions that affect roadmap or resourcing.
  • Set Mobile Health direction and strategy.
  • Define the approach to AI adoption and tooling efficiency across the mobile organization.
  • Own staff development and feedback across the mobile organization, including promotion decisions and escalations, and develop current and future engineering leads.
  • Champion recognition and culture for the mobile team, and build project management and product-engineering capability across teams.
  • Pick up select mobile individual-contributor work off the critical path as capacity allows to stay current.
  • Establish a cross-functional operating model for Mobile covering how the organization plans, prioritizes, and coordinates with Product, Design, Analytics, and other stakeholders.

Desired Qualifications

  • A builder's mindset, including comfort with ambiguity and competing priorities across a broad remit.
  • A product engineering mindset, with engineers actively contributing from ideation through implementation to build the best possible user experience.
  • A collaborative approach that helps colleagues improve.
  • Clear communication that explains complex cross-team tradeoffs simply.

About the Company

Hatch

Customer engagement platform with personalized playbooks

Hatch is a customer engagement platform that helps businesses improve performance and grow revenue through personalized strategies and coaching. It provides hand-crafted playbooks that evolve with the business, one-on-one performance sessions, and strategic goal mapping. The product combines a subscription-based platform with services like coaching and customized playbooks to both deliver insights and actively help implement engagement strategies. Hatch differentiates itself by offering highly tailored playbooks and ongoing coaching that adapt as a business changes, emphasizing customer success and continuous improvement. Its goal is to boost client revenue and efficiency by delivering practical, evolving engagement plans and hands-on support.

Company size
201-500
Company stage
Acquired
Total funding
$11.1M
Headquarters
Richmond, VA
Founded
2014

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