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Business Impact Group

One-stop brand management and fulfillment services

Account Manager - Print Management Division

Full-TimeUpdated on 10/23/2026
$60k - $70k/yr
Mid
Bachelor of Arts (BA), Bachelor of Science (BS)
Chanhassen, MN, USA
In Person
Sales & Account ManagementAccount Management

About the job

Requirements
  • Possess a Bachelor of Arts or Bachelor of Science, preferably in marketing or a business-related field.
  • Have a minimum of 2–3 years of experience in the print industry.
  • Have personal computer proficiency and experience with Microsoft Office.
  • Have a basic understanding of accounts payable and accounts receivable.
  • Be proficient in Microsoft Office applications.
  • Be able to learn new technology.
  • Have strong organizational and communication skills.
  • Be able to multitask and meet deadlines.
Responsibilities
  • Provide internal and external customer sales support.
  • Assist clients with efficient placement of orders of all types.
  • Manage customer samples, proofs, and mock-ups when necessary.
  • Ensure timely and successful delivery of all orders according to customer needs and objectives.
  • Communicate project status with clients and the sales team.
  • Assist with challenging client requests or issue escalations as needed.
  • Work with the preferred supplier network to develop product ideas and manage orders.
  • Support the business segment with creative product sourcing through the vendor network.
  • Work with the sales team on pricing and gross margin on sales.
  • Assist and coordinate with the sales team on print-related processes and projects.
  • Prepare and maintain detailed daily status reports on all active project requests.
  • Maintain open communication with team members.
  • Provide efficient solutions to problems.
  • Maintain ownership of all projects and processes.
  • Provide support to the assigned book of business and assist in other areas when directed.
Desired Qualifications
  • Prior marketing or promotional experience is preferred.
  • Prior customer service experience is preferred.

About the company

BIG is a brand management company in Chanhassen, Minnesota, with four divisions: corporate (uniforms and branded products), employee recognition (rewards programs), printing (cards, brochures, menus), and athletic (uniforms and equipment for schools). It operates as a vertically integrated, one-stop system that handles design, sourcing, manufacturing, printing, fulfillment, and logistics, and it funds 100% of manufacturing with invoicing after drop-shipment. Services include branded merchandise, custom apparel, e-commerce, global sourcing, print services, fulfillment, inventory management, and brand development for clients ranging from small businesses to Fortune 500 companies. In 2014, it acquired Anderson Performance Improvement Company to strengthen its employee and channel recognition solutions, and its goal is to provide a seamless end-to-end branding and supply chain solution that speeds delivery and supports client growth.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Chanhassen, Minnesota

Founded

2003

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Simplify's Take

What believers are saying

  • Mystic Lake expanded its rewards platform in 2026, signaling recurring recognition demand.
  • BIG’s 2026 website activity shows active client delivery and fresh case-study marketing.
  • Paul Taunton still leads BIG in 2026, preserving founder-sales continuity and client relationships.

What critics are saying

  • Employee reviews on Indeed cite low pay, understaffing, and weak benefits in 2025-2026.
  • BIG shows no visible 2025-2026 funding, expansion, or product-launch momentum.
  • If enterprise accounts like Best Buy churn, BIG loses its highest-margin recognition and uniform work.

What makes Business Impact Group unique

  • BIG’s 2026 case studies show vertically integrated execution across design, production, kitting, and shipping.
  • Best Buy and Geek Squad use BIG for personalized Nike gifting and fulfillment.
  • U.S. Bank Stadium kept BIG on a 2020-2026 fan-engagement apparel program.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Disability Insurance
  • Flexible Work Hours
  • Health Savings Account/Flexible Spending Account
  • Paid Time Off
  • Vision Insurance
  • Remote Work Options
  • Life Insurance