Full-Time

Direct Support Professional

Hampshire Park

Pinnacle Services

Pinnacle Services

51-200 employees

Third-party shared services: training, screening, logistics.

Compensation Overview

$22/hr

Golden Valley, MN, USA

In Person

Various shifts are available seven days a week, including mornings, evenings, and awake overnights.

Category
Medical, Clinical & Veterinary (1)
Required Skills
CPR
Medication Administration
First Aid

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Requirements
  • Be at least 18 years old.
  • Successfully clear a background check.
  • Have a current driver's license, current auto insurance, reliable transportation, and an acceptable driving record under Pinnacle Services policy.
  • Have knowledge of diabetes and glucose monitoring.
  • Have excellent verbal communication skills for avoiding misinterpretation and misunderstanding.
  • Have excellent written communication skills for completing daily documentation and incident reports.
  • Maintain clear and appropriate boundaries with individuals served while remaining friendly and professional.
  • Strictly follow established protocols and positive support plans.
  • Use problem-solving skills and adjust the approach quickly in response to mood or behavior changes.
  • Avoid bribes and rewards in response to challenging behavior.
  • Have a high school diploma, GED, or at least one year of experience working with people with a dual diagnosis of developmental disability and severe and persistent mental illness.
  • If holding a high school diploma or GED, have at least six months of experience working with people with a dual diagnosis of developmental disability and severe and persistent mental illness.
Responsibilities
  • Plan and prepare meals.
  • Facilitate community activities using company vehicles.
  • Assist with personal and medical care, including dressing and bathing.
  • Manage behavior.
  • Administer medication.
Desired Qualifications
  • Have previous direct care experience.
  • Be certified in CPR and automated external defibrillator use; training is available if this qualification is missing.
  • Have experience with bipolar disorder, borderline personality disorder, reactive attachment disorder, fetal alcohol spectrum disorders, and post-traumatic stress disorder.
  • Have experience with dialectical behavior therapy or cognitive behavioral therapy.

Pinnacle Services provides outsourced, shared services for industrial operations, including contractor qualification, workforce screening, training delivery, on-site health clinics, emergency response, payroll, and project logistics. Its software lines manage plant entry and real-time data integration with in-house systems, while learning management systems schedule, deliver, and track training, including licensed content. It differentiates itself with a ten-year track record of managing the entire workforce lifecycle for large projects and by bundling health, safety, training, and logistics with integrated software. Its goal is to help industrial sites run safely, legally compliant, and efficiently staffed projects by delivering unified services that streamline entry, training, health, and logistics for large workforces.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Town of Wolf River, Wisconsin

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • Minnesota updated Pinnacle’s listing July 22, 2026, confirming active state service authorization.
  • CARF accreditation and multi-county service coverage support referrals from counties, families, and payors.
  • Pinnacle’s employment-services footprint across Hennepin, Ramsey, and neighboring counties creates recurring client demand.

What critics are saying

  • Hartman v. Pinnacle Services, filed July 9, 2026, alleges unpaid overtime for case managers.
  • A wage-and-hour loss could trigger back pay, attorney fees, and stricter staffing costs by 2027.
  • The nonprofit depends on Minnesota reimbursement rates, which can squeeze margins and limit hiring.

What makes Pinnacle Services unique

  • Minneapolis-based Pinnacle Services offers CFSS, employment, housing, and supported living across seven counties.
  • CARF granted Pinnacle three-year accreditation for employment, housing, family services, coordination, and supported living.
  • Pinnacle’s integrated disability-services model links community employment, housing, and case management under one roof.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Voluntary Life Insurance

401(k) Retirement Plan

Flexible Spending Account

Paid Sick Leave

Paid Vacation

Flexible Work Hours

Hybrid Work Options

Paid Holidays