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John Lewis Partnership

Employee-owned retailer operating John Lewis Waitrose

Head Chef

Food & Beverage Operations ManagementUpdated on Nov 9
Full-timeLondon, UKIn-person

About the Job

Requirements

  • A minimum of 3 years of experience supervising catering teams.
  • Experience working with all food types and a genuine passion for hospitality.
  • A strong understanding of managing sales, stock, and wastage to protect the bottom line.
  • The ability to lead by example, foster trust within a team, and remain flexible to support other departments when required.
  • Proficient computer skills to manage administrative tasks and ordering systems.
  • A Recognised Food Production Certificate, such as City & Guilds 706 1 & 2 or equivalent.
  • Food Safety Level 3 certification.
  • Operational experience in PDRs, canteens, or hospitality at a supervisory level.

Responsibilities

  • Lead and inspire the kitchen team to deliver exceptional culinary experiences.
  • Design and implement innovative food offerings that cater to customer preferences and evolving culinary trends.
  • Ensure adherence to food safety, quality, and cost control standards.
  • Take responsibility for all aspects of the food offer and ensure the consistent delivery of high-quality culinary experiences at the head office location.
  • Develop menus and create dishes for customers.
  • Mentor and develop chefs, fostering a culture of excellence and promoting teamwork within the kitchen.
  • Manage inventory, maintain optimal stock levels, and minimize waste through efficient practices.
  • Plan menus, prepare and present food, and maintain high standards of hygiene and food safety within an agreed budget.

Desired Qualifications

  • An NVQ Level 3 in Professional Cookery or equivalent.
  • Experience working in a high-pressure, customer-facing selling or service environment.
  • Previous experience in a dedicated administration or logistics function.

About the Company

John Lewis Partnership

Employee-owned retailer operating John Lewis Waitrose

John Lewis Partnership owns and operates two main UK brands, John Lewis and Waitrose, and is the country’s largest employee-owned business where Partners (employees) share ownership and influence. It sells fashion, home goods, electronics, and groceries through its stores and online, prioritizing helpful service and reliable pricing. The company stands apart from competitors through its employee-owned structure and values-driven culture, including a never knowingly undersell on price or quality mindset. Its goal is to build a happier world by growing a trusted retail business that treats people well and adapts to changing needs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1929

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