GTM Engineer

Hi there! We’re CyberCare, a customer care company for global tech brands and part of the Tesonet venture builder. Our team of 370+ professionals combines AI-powered automation with a human touch to deliver smooth, stress-free experiences to millions of tech users worldwide.

Our AI customer care agents are already proven in real, high-volume support for brands like NordVPN, Surfshark and Oxylabs. Now we’re launching them as a standalone product, and we need someone to build the engine that brings in our first customers.

As our first GTM Engineer, you’ll own outbound pipeline generation from end to end, from finding the right companies and buyers to booking qualified meetings. This isn’t a classic SDR role: instead of sending emails one by one, you’ll design and automate the systems that find, research and reach prospects at scale. You’ll work closely with our Head of Go-to-Market and help shape how we sell, who we sell to and what we build next.

We move fast, give direct feedback and act on what we learn, so your insights will shape our outbound playbook immediately.

What You’ll Do

• Build and run a scalable outbound engine that generates qualified meetings with companies running high-volume customer support

• Translate our ideal customer profile into concrete lists, filters and data sources, and keep refining them based on results.

• Write, test and iterate multichannel sequences across email, LinkedIn and other channels.

• Use AI agents and automation to personalize outreach at scale, while keeping every message relevant and personal.

• Qualify inbound and outbound leads and hand over well-prepared opportunities to our Head of Go-to-Market.

• Own our CRM and outbound tech stack, keeping tools connected, data clean and workflows documented.

• Track pipeline metrics, run experiments and share what you learn about messaging, segments and channels with the GTM and product teams.

• Bring feedback from prospect conversations back into our positioning, messaging and the product itself.

What Makes You a Strong Match

• 2+ years in SDR, BDR, growth or Sales/GTM operations roles, ideally in B2B SaaS, AI or customer experience technology, with a track record of building something from scratch.

• Hands-on experience with outbound and data tools such as Clay, Apollo, SalesForce, HubSpot, Instantly, Smartlead, Lemlist or similar.

• You’ve built automated workflows with tools like Claude, ChatGPT, n8n, Zapier or similar and you’re not afraid of APIs or webhooks.

• You use AI daily for research, enrichment and personalization at scale, and you’re curious about how AI agents work.

• You think in systems and numbers: you know your reply, conversion and meeting rates, and you’re always looking for ways to improve them.

• You thrive in early-stage settings: you’re comfortable starting from zero, testing fast, dropping what doesn’t work and doubling down on what does.

• You’re as strong at presenting and communicating ideas to different stakeholders as you are at building workflows.

• You have excellent written and spoken English.

Nice to Have

• Scripting skills in Python or JavaScript.

• Experience selling to support, CX or operations leaders.

• Experience building outbound at an early-stage company or for a new product launch.

What Success Looks Like

• By January: our outbound engine is live, with a clear ICP, working data sources and sequences that book meetings.

• In 3 months: you know which segments, messages and channels convert best, and the pipeline is growing predictably.

• In 12 months: you’ve helped land our first customers and have a clear view of how to scale outbound further, including growing the GTM team and adding new markets.

What We Offer

• Salary range: 2600€ - 3400€ gross per month, depending on experience.

• A budget for tools and learning, so you can test what works.

• The chance to build the GTM engine of a new AI product from day one, backed by the resources and know-how of the Tesonet ecosystem.

• Office in a great location + option to work from home twice a week after probation.

• Option to work from abroad for up to 30 days per year.

• Health insurance + fitness perks.

• Daily snacks to keep you fueled, plus fresh pastries every Friday.

• Regular team-building events to connect with your colleagues.

• Access to internal online courses, a library of books, and all the resources you need to reach your full potential.

• Ability to grow within CyberCare and Tesonet.