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American Baptist Homes of the Midwest

Nonprofit senior living and disability support

Receptionist

Full-TimePosted on 10/23/2026
$18/hr+ 403(b) employer match
Entry
Omaha, NE, USA
In Person
Administrative & Executive AssistanceReception & Front Desk

About the job

Requirements
  • A high school diploma or equivalent education and experience is required.
  • Customer service experience and effective communication skills are required.
  • The ability to read, write, speak, and understand English to communicate with residents, families, visitors, and staff is required.
  • The ability to use computers, Microsoft Office, telephone systems, and general office equipment is required.
  • The ability to work efficiently in a fast-paced environment with frequent interruptions is required.
  • Professional, positive, and respectful communication skills are required.
  • The ability to work collaboratively as part of a team is required.
Responsibilities
  • Welcome and assist residents, visitors, vendors, and employees in person and over the phone.
  • Answer and direct calls using a multi-line telephone system, take messages, and respond to routine inquiries.
  • Provide administrative and clerical support, including typing, filing, preparing resident and new hire packets, and completing reports.
  • Sort, distribute, and prepare incoming and outgoing mail.
  • Assist with daily census reports, invoices, resident payments, trust account funds, and personal needs accounts as directed.
  • Maintain department supplies, organize office areas, and ensure office equipment is properly secured.
  • Protect the confidentiality and security of resident information and protected health information.
  • Maintain positive working relationships with staff across departments and support the daily operations of the community.
  • Help create a warm, respectful, and professional environment that reflects the organization's mission and core values.
Desired Qualifications
  • Previous receptionist, administrative, or clerical experience is preferred.
  • Experience working in a healthcare, senior living, or long-term care setting is preferred.

About the company

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American Baptist Homes of the Midwest

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American Baptist Homes of the Midwest is a faith-based nonprofit that runs senior living communities and home care services across the Midwest. Its communities combine independent apartments with assisted living, memory care and skilled nursing, so residents have options as their care needs change. Residents pay monthly rent or a combination of an entrance fee and monthly fees, depending on the community and level of care. Its Crest Services division also runs housing and support services for people with developmental disabilities, and its communities welcome residents regardless of faith. Founded in 1930, the organization is headquartered in Eden Prairie, Minnesota.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Eden Prairie, MN

Founded

1930

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