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Fooda

Office catering marketplace connecting local restaurants

Event Coordinator

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeSan Jose, CA, USA

About the Job

Requirements

  • The candidate should enjoy customer service and interacting with customers.
  • The candidate should be comfortable using technology in a fast-paced startup environment.
  • The candidate should be resourceful and able to find solutions under pressure.
  • The candidate should be organized and detail oriented.
  • The candidate should know the local territory and be able to get around efficiently in their own car.
  • The candidate must be available for a steady part-time job of 5–25 hours per week during regular business hours, with flexible scheduling.
  • The candidate must be authorized to work in the United States on a full-time basis.

Responsibilities

  • Support Fooda events by setting up and tearing down, cleaning equipment and site areas, problem-solving, and ensuring a high-quality setup and customer experience.
  • Gain competency with Fooda’s technology and standard operating procedures.
  • Resolve issues such as incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communication.
  • Troubleshoot technical issues with the point-of-sale system, onsite technology, and TV menu boards.
  • Conduct onsite Fooda promotions and provide mobile app coaching.
  • Provide real-time onsite customer service to resolve consumer issues promptly.
  • Facilitate audits of restaurant event setup to ensure consistency and quality.
  • Escalate issues to the Operations Manager when necessary to keep them informed or help solve problems.

Desired Qualifications

  • Prior catering or serving experience is strongly preferred.
  • A Type-A personality is a plus.

About the Company

Fooda

Office catering marketplace connecting local restaurants

Fooda partners with local restaurants to provide office catering for businesses, offering a wide variety of cuisines and reliable on-time delivery. It manages every step of the catering process—from placing orders to coordinating delivery—so clients don’t have to handle multiple restaurant relationships. Revenue comes from a commission on each order placed through the platform. A key feature is package pricing that matches the exact number of attendees, reducing waste and helping control costs. The platform differentiates itself by handling logistics across many restaurants in one place, ensuring consistent service and simplified billing for corporate clients. The goal is to make office catering convenient, predictable, and scalable for organizations of all sizes.

Company size
501-1,000
Company stage
Series C
Total funding
$42M
Headquarters
Chicago, IL
Founded
2011

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