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Fidelity Investments

Manages investments and workplace retirement plans

Trading Specialist

Customer SupportUpdated on Nov 12
Full-timeWestlake, TX, USANo salary listed

About the Job

Requirements

  • A Series 7 license is required.
  • A Series 63 license is required, or the candidate must be able to obtain it within 90 days.
  • Experience in financial services, brokerage operations, trading support, client services, or a related field.
  • Knowledge of financial markets, investment products, economic trends, and industry developments.
  • Understanding of securities transactions, including equities, options, mutual funds, fixed income securities, and precious metals.
  • Ability to apply regulatory and policy requirements while delivering accurate and compliant client support.
  • Ability to guide clients through trading and investment decisions with integrity and confidence.
  • Ability to use a consultative approach to uncover client needs and recommend appropriate offerings, support, and solutions.
  • Communication and active listening skills, including the ability to explain complex investment and trading concepts clearly and accessibly.
  • Attention to detail and commitment to accuracy when processing transactions and handling client requests.
  • Problem-solving, critical-thinking, and decision-making skills.
  • Ability to manage several priorities and perform effectively in a fast-paced, team-oriented environment.

Responsibilities

  • Support investors with trading, investment, and account-related needs while deepening client relationships.
  • Guide clients through market activity and process complex securities transactions.
  • Provide education to help clients make informed financial decisions.
  • Deliver personalized support through inbound client interactions to build trust and strengthen client loyalty.
  • Identify opportunities to connect clients with additional products and solutions.
  • Serve clients by providing trading support and education to help them navigate the markets and build confidence and trust.

About the Company

Fidelity Investments

Manages investments and workplace retirement plans

Fidelity Investments manages money and runs brokerage accounts for individuals, while administering workplace benefits and supporting financial advisers and institutions. Its funds span active management and index investing, and its advice services range from automated portfolios to dedicated wealth managers. Customers trade through online accounts or work with advisers by phone and at investor centers, while employers use its services for retirement savings and stock plans. The business earns advisory fees and charges for selected trades, with institutional custody and clearing services alongside its consumer accounts. Fidelity was founded in 1946 and is headquartered in Boston, Massachusetts, United States.

Company size
10,001+
Company stage
Debt Financing
Total funding
$250.4B
Headquarters
Boston, MA
Founded
1946

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