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Infobip

Cloud CPaaS for omnichannel communications

Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeHo Chi Minh City, Vietnam

About the Job

Requirements

  • A minimum of 5 years of applicable sales experience.
  • A proven track record of consistently meeting or exceeding sales targets, with documented commission earnings.
  • Experience in software or technology sales; Software-as-a-Service experience is strongly preferred.
  • Ability to penetrate accounts and engage stakeholders at all levels, including C-suite executives.
  • Strong knowledge of the CPaaS/communications industry or the ability to quickly develop deep domain expertise.
  • Strong communication, negotiation, and closing skills with prospects and customers.
  • Ability to work independently and collaboratively with professionalism and attention to detail.

Responsibilities

  • Sell a subset of products or services directly or through partners to customers from a provided target account list in a designated geographical territory.
  • Develop solution proposals that encompass all aspects of the application.
  • Manage sales through forecasting, account resource allocation, account strategy, and planning.
  • Participate in developing, presenting, and selling a value proposition.
  • Negotiate pricing and contractual agreements to close sales.
  • Support end-to-end client relationships for the first 12 rolling months, including net revenue retention, cross-selling, upselling, and acquisitions.
  • Maintain a mature approach to account acquisitions for the duration of the first 12 months following service acquisition.
  • Build and maintain strong client relationships, serve as a trusted partner, and maintain account health.
  • As an individual contributor and team member, provide direction and mentoring to others.
  • Apply advanced technical and business skills in the area of specialization to non-routine and complex work.
  • Identify new business opportunities with current leads and clients and prospective new key clients on a focus target list.
  • Keep the customer relationship management system up to date with progress information for each prospect or client.
  • Work closely with relevant internal stakeholders to acquire new business and logos.

Desired Qualifications

  • Knowledge of Infobip's product portfolio and/or competitor landscape.
  • Experience selling to enterprise-level clients within the designated region.
  • Familiarity with customer relationship management tools such as Salesforce.
  • An existing network within the target industry or geographical territory.
  • Experience working in a fast-paced, high-growth technology company.

About the Company

Infobip

Cloud CPaaS for omnichannel communications

Infobip provides a cloud communications platform (CPaaS) that lets enterprises connect with customers across the full journey using omnichannel messaging, voice, email, push notifications, and chat through channels like SMS, WhatsApp, RCS, and more via APIs and SDKs. Its products let developers add communications directly to apps and workflows, and it also offers contact center software, authentication, fraud prevention, and AI-powered conversational tools, including CXOP and AgentOS introduced in 2025. The company differentiates itself with a global network of telecom connections and direct operator links, a reach of billions of devices in 190+ countries, and industry recognition as a leading CPaaS provider. Its goal is to help customers build connected, scalable experiences by programmatically integrating communications into their applications and customer journeys.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Vodnjan, Croatia
Founded
2006

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