ControlUp

Cloud-based IT management for EUC

Enterprise Account Executive

Account ExecutiveConfirmed live in the last 24 hours

Full-timeRemote in USANo salary listed

About the Job

Requirements

A bachelor's degree or global equivalent in an IT, business, or sales-related field is required.
Seven or more years of business-to-business enterprise sales experience is required.
Proven results in a quota-oriented sales environment and an understanding of technology and technological innovations are required.
Proven negotiation skills and the ability to persuade and influence decision makers and executives are required.
Effectiveness presenting to executive management, including C-level audiences, is required.
Business travel is expected.
Candidates must reside in North Carolina, South Carolina, or Tennessee; preference is given to North Carolina.
Professionalism, personal integrity, a high internal commitment to achieve success, the ability to build and maintain a vast network of professional relationships over a long period, and strong oral and written communication skills are required.

Responsibilities

Manage a named account territory, selling to and supporting end users and channel partners through all routes to market.
Exceed monthly, quarterly, and yearly revenue quota goals.
Address each customer's and partner's unique inquiries and provide appropriate information and solutions based on their specific needs and interests.
Develop business plans aligned with assigned geographic and business needs.
Engage and work with business partners where appropriate.
Follow up on supplied leads and ensure internal systems are updated.
Lead appropriate technical resources in demonstrating ControlUp's advantages to customers.
Follow up with clients and work with ControlUp post-sale managers to ensure consistent ongoing account coverage, including identifying new sales opportunities.
Manage all aspects of the sales cycle, including qualifying, presentations, demonstrations, requests for proposal responses, negotiations, and closing.
Develop and maintain a deep understanding of territory customers, prospects, partners, influencers, and competitors.
Understand and communicate product and technology strategies used by competitive and complementary organizations in the Digital Employee Experience market.
Maintain high customer and partner satisfaction within assigned accounts.
Create and manage conversations at business and technical levels, build effective customer relationships, identify and meet customer expectations, and treat customers with dignity and respect.

ControlUp creates an autonomous workplace where the day runs itself.

We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows. No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.

The Role

We are looking for an experienced, highly motivated Enterprise Software Sales Executive to manage a named account territory (Mid-Atlantic US). This position is responsible for selling to and supporting both end users and channel partners, leveraging all routes to market. The Sales Executive will sell our marketing leading Digital Employee Experience solutions by gaining a thorough understanding of the client’s business and the industry in which they compete, the corresponding IT initiatives, identifying needs which the company can help resolve, developing compelling business value proposals for our solutions, and ultimately closing business. The Sales Executive will also develop and maintain trusted relationships with senior level decision makers and other key buyers within the named accounts and partners.

Candidates must reside in one of the following states: NC, SC, TN. Preference given to NC.

How You’ll Spend Your Day

Exceed revenue quota goals on a monthly, quarterly, and yearly basis
Demonstrate the ability to address each customer’s and partner’s unique inquiry, while providing them with the proper information and appropriate solution based on the customer’s specific needs and interests
Develop business plans, which align to the assigned geographic and business needs
Engage and work with business partners where appropriate
Follow-up on all leads supplied and ensure internal systems are updated
Lead the appropriate technical resources to demonstrate ControlUp advantages to the customer
Follow-up with clients and work with ControlUp post-sale managers to ensure consistent and ongoing coverage of account including new sales opportunities
Understand and work in all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process
Develop and maintain a deep understanding of the territory including the customers, the prospects, the partners, the influencer’s, and the competitors
Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the Digital Employee Experience market space
Maintain the highest level of customer and partner satisfaction within the accounts in your territory
Maintain a positive, professional ‘total customer service’ attitude and demonstrate the company’s Core Values
Demonstrate the ability to create and manage conversations at all business and technical levels Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect

Your Experience and Qualifications

Bachelor’s degree or global equivalent in an IT, business or sales related field.
Business travel is expected for this position
7+ Years of Business to Business enterprise sales experience
Proven results in a quota-oriented sales environment and an understanding of technology and technological innovations
Proven negotiation skills and the ability to persuade and influence decision makers and executives is required.
Effective at presenting to executive management, i.e. C-Level
Professionalism, personal integrity, a high internal commitment to achieve success, the ability to build and maintain a vast network of professional relationships over a long period of time, strong oral and written communication skills

About the Company

ControlUp

Cloud-based IT management for EUC

ControlUp provides a cloud-based digital employee experience (DEX) management platform that helps IT teams quickly resolve issues, prevent tickets, and reduce costs. It delivers an end-to-end view of End User Computing (EUC) environments and real-time metrics from endpoints and applications to troubleshoot and remediate problems. The platform is especially useful for organizations that rely on unified communications tools like Microsoft Teams and Zoom, enabling monitoring and optimization of user experience for these tools. Unlike some competitors, ControlUp emphasizes real-time desktop and endpoint monitoring, automated fixes, and proactive avoidance of outages, with a subscription-based model that includes a free 50-user VIP pack for monitoring local and remote devices and apps. The goal is to shorten troubleshooting time, lower operational costs, and improve productivity by ensuring a smooth digital experience for end users.

Company size: 201-500
Company stage: Series D
Total funding: $141.2M
Headquarters: Rishon LeTsiyon, Israel
Founded: 2012

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